Our guests reviewsIBEROSTAR Papagayo
Spoilt by lack of sea view room that we had paid for....
"First time in an iberostar, Lovely setting, most of staff are really helpful and friendly, very clean and the food is superb . Unfortunately all this was spoiled by the 3 day hassle to get the sea view room we had paid for . We were told they didnt have any to give us and if they did then that meant that they would have the same problem the next day when the next clients arrived .We eventually were upgraded to a junior suite but it meant the first three days of our holiday was spoilt arguing our case and waiting around for phone calls When our travel agent called on our behalf she was told that if we stood on the wall we would be able to see the sea. During our stay it became evident that this was a recurring problem. So will not be returning to an iberostar hotel anytime soon"Rating: 7,0
"I cannot fault the hotel that we stayed in. Both the rooms and the actual hotel itself were spotlessly clean, all of the staff were incredibly friendly and the food was outstanding with so much variety. I would definitely book with Iberostar again. Thoroughly enjoyed my stay. "Rating: 10,0
Fab holiday !
"We love this hotel. We have stayed here 3 times now and have had a very enjoyable holiday. We love the location, the staff are very friendly, very efficient and some have a great sense of humour :-) The sea view rooms are great. We have stayed in a normal room with no view (on our first stay) and would always recommend paying a little extra for a sea view. The food is of good quality and the Chef is very helpful and knowledgeable if you have a food allergy or need to follow a particular diet. "Rating: 9,0
"We have just returned from your hotel in Papagayo, Lanzarote and had a wonderful time. The hotel was clean, the facilities were excellent and the staff without exception were attentive, helpful and a true credit to your company. Nothing seemed to be too much trouble and we would be more than happy to stay at one of your hotels in the future or recommend your company to friends and family. "Rating: 10,0