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  • IBEROSTAR Papagayo - IBEROSTAR Hotels & Resorts
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IBEROSTAR Papagayo

Our guests reviewsIBEROSTAR Papagayo

  • Mark Westhead says: about 1 month

    Wil consider Iberostar again. Maybe Lanzarote Park next year

    "I did enjoy the holiday and many good points. However I am aware that the Papagayo hotel has been sold and will be a Mirador Hotel in January. This definitely effected some aspects of quality. Renovations and repairs not being carried out as normal, staff enthusiasm down because of uncertainty. I was particularly dissapointed with the choice and quality of the food. I believe the food at the Lanazarote Park is far better. In particlar the meat was always overcooked and therefore tough, particularly the chicken. Also the manageress decided halway through mt holiday to stop All Inclusive drinks at 11pm even though this had been until 12pm. After many complaints she changed it back to 12pm. Very strange behaviour. Also the pool bar is badly designed and is more like a cafe snack bar. This closed at 6pm when it should be renovated and open till 12pm also"

    Rating: 7,0
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    about 1 month

    "Dear Mark, Firstly we would like to thank you for taking the time to share your personal impressions on your stay at our IBEROSTAR Papagayo hotel. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests. We lament your disappointment with our bars and restaurant although we would like to take the opportunity to point out that a full description of our hotels is available on our website; Moreover you will see that a description of the All Inclusive basis is also reported, indicating that All Inclusive is available at the Junco pool bar from 10.30am to 6pm, at the Rubicón from 12.30 to 4.30pm, at the Flamingo lobby bar from 12 noon to 11.00pm and the Timanfaya salon bar from 8 to 11.00pm every day, although during high occupation we have extended the service until midnight to offer a better service. The passion for gastronomy being one of the prime pillars of our company, we deeply lament your disappointment as our professional Chefs strive to surprise our guests with a high standard gastronomy and the possibility to savor the best of the local cuisine as well as the finest international delights following a two weeks menu rotation to ensure a wide variety of dishes throughout our guests’ stay. Hopefully we will be able to fulfill your expectations in the near future, and remain at your entire disposal for any request you might have regarding coming vacations. Our main commitment is to offer the best vacation to our guests, based on the service provided by professionals and the delivery of high quality products; therefore we are always willing to guide you through our call center to make sure that you book an IBEROSTAR hotel that can make all your wishes come true. Kindest Regards, Quality Manager IBEROSTAR Papagayo "

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  • Mj says: about 1 month

    Zeker aan te raden voor een rustige vakantie en mensen met een mobiele beperking.

    "Goed hotel, al zijn er wat zaken voor verbetering vatbaar. Ligging aan de promenade is zeker een pluspunt, ideaal voor mooie wandelingen en prima toegankelijk voor minder mobiele mensen. Kamers zijn heel netjes doch wat verouderd, en zeker de bedden zijn aan vervanging toe. Personeel is heel vriendelijk. Geen grote uitschieter qua keuken maar ik kan zeker niet zeggen dat het eten slecht was. Restaurant kan misschien wat gezelliger ingericht worden, de indeling van de tafels gaf meer het gevoel van een refter in een school. Avondanimatie tijdens ons verblijf was niet echt geweldig. Bar mocht ook wel een uurtje langer open zijn, sloot al om 23u. "

    Rating: 7,0
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  • Alison Cushing says: about 1 month

    Look forward to returning next year!

    "We very much enjoyed our recent stay at the Iberostar Papagayo in Lanzarote. The staff were extremely friendly and helpful, the hotel very clean and the food was good and varied. We had a wonderful sea view, what more could you want for a great holiday? "

    Rating: 10,0
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  • Robert & Mary Durno says: about 1 month

    Nothing too much bother for the helpful staff. Will certainly be back

    "We have just had a delightful 3 weeks stay in Papagayo Lanzarote"

    Rating: 10,0
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  • Amie Green says: about 1 month

    Excellent :)

    "Hotel and staff were brilliant. Beautiful hotel and very clean. Would return"

    Rating: 10,0
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  • Karen Long says: 2 months

    back to his room .Beautiful pools ,stunning views lovely walk on promanade to town good for buggys and pushchairs.

    "AMAZING PLACE, BRILLIANT STAFF, SAGA REP DAVID BRILLIANT (SCOTTISH DAVID )"

    Rating: 10,0
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  • D Stubbings says: 2 months

    Fantastic holiday in a great hotel, with great staff

    "Fantastic holiday, hotel great, staff excellent, very clean Could do with more sun umbrellas"

    Rating: 10,0
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- Monday to Friday (09:00 AM to 07:00 PM)

- Closed Saturday and Sunday (12:00 AM to 12:00 AM)