Our guests reviewsIBEROSTAR Papagayo
Spotlessly clean but charges for items that should be free led to a dissapointing holiday.
"We booked this hotel because it was an Iberostar but were dissapointed in the small silly charges. e.g safe charges and deposit, internet access was really non existent in your "free" half hour thus forcing you to pay for this, nothing in the room "fridge", no drinks or food to be taken outwith bar / restaurant area without being charged for them. All this has always been free of charge everywhere we have stayed before and this led to a dissapointing experience at this hotel. Although the hotel was spotless and the entertainment staff (Fernando and Fi) were excellent, we wouldn't go back."Rating: 6,0
A most pleasant experience which we would happily repeat.
"We just returned from a week in Iberostar Papagayo, Playa Blanca, Lanzarote and have to say that we found it a most pleasurable experience. Every staff member we encountered from the domestic staff to bar,restaurant and reception were really pleasant and helpful. The food and restaurant facilities were excellent. We were treated to a special room and a bottle of champagne to celebrate our wedding anniversary and my wife's birthday, which added to the experience. Thank you Iberostar, would certainly return to this hotel."Rating: 10,0
Overall a most enjoyable holiday
" We found the staff friendly and attentive . Restaurant and meals well presented and always able to find something to suit . Animation team worked hard to keep guests entertained . Rooms of a very good standard and comfortable . As I have some difficulty with steps I noticed that there was a lack of handrails , especially at the steps leading out to the promenade . However , this is my only complaint and did not detract from my holiday . "Rating: 9,0