Our guests reviewsIBEROSTAR Papagayo
"Just returned from a week's break in Iberostar Papagayo, Lanzarote. We had an apartment overlooking the pool and stayed on an all inclusive basis. There was plenty of choice of food and the bottled wine at lunch time and dinner time was good. There were some really nice touches - being greeted at reception with a glass of juice; waiters offering fruit/cocktails/sweets around the pool etc. The animation team were outstanding and a particular mention should go to Billy. The only negative we could say was the beds - they were very hard and uncomfortable."Rating: 8,0
We had a pleasant stay but I would not recommend or return and would be hesitant to stay at another Iberostar hotel elsewhere.
"Bad points - bathroom did not have an extractor fan and main room did not have a bin - the room safe should be free of charge - hotel decor is in need of updating, the rooms and common areas felt very dated, curtains and shower curtain in room had mildew, carpets in corridors were very worn - main reception and lobby felt dark and dreary - the rule of no reserving sunbeds with towels was not enforced - restaurant could have benefited from having "themed nights" (i.e. BBQ, Mexican, etc.) and a Canarian section instead of having a bit of everything at each mealtime which felt samey, also better labelled dishes instead of a few ingredients being listed, noticed cross-contamination with handling raw and cooked chicken - new toaster in restaurant! - hotel entertainment felt amateur and "dated" Good points - hotel was very clean - all staff were helpful and polite - quiet location"Rating: 7,0
Excellent hotel extremely friendly and one of the best Iberostar Hotels on the Canarian Islands
"Excellent location, very quiet, splendid seaview. Food is very good except the bread at breakfast, little breads and croissants are not crusty Shuttle to plage Dorada is O.K. Animation team is very kind. Big swimming pool: the jacuzzi is with dangerous steps in the water, not good for older people. Personal staff is very friendly, at the reception even in our language which is Dutch."Rating: 8,0
Enjoyed holiday. Lovely if you want a relaxing break
"Hotel lovely and clean. Reception service often slow. All inclusive. Bar staff worked hard. Food choice excellent. Something different every day. Hotel states you cannot reserve sun beds. This was not policed very well. Was disappointed at end of holiday not to be able to keep room till 1630. Hotel provided courtesy rooms. With lockers. Which were clean. But very hot. 20-25 min walk to resort. Harbour ten mins. Taxi cheap about 4 e. Into town. "Rating: 8,0