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  • IBEROSTAR Papagayo - IBEROSTAR Hotels & Resorts
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IBEROSTAR Papagayo

Our guests reviewsIBEROSTAR Papagayo

  • A Waddell says: 12 months

    Maybe

    "Good 3 star not a 4 ! "

    Rating: 6,0
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  • Stephen Vernel says: 12 months

    Less than satisfactory.

    "We booked to stay at the Iberostar Papagayo via Thomas Cook website. The hotel and rooms looked very nice via the online brochure. We booked a family room and there was no reference in our booking confirmation to being placed in a Family apartment in a separate complex across the road from the main hotel. The look and feel of this apartment was below what I was expecting. During the course of the week we found there was insufficient hot water to sustain a family of 4 showering after a day of sunbathing. On one day we had no water at all (in common with all families in the complex!!). Finally my biggest gripe is about the restaurant dress code. I have travelled extensively booking into many 4 star hotels and have never been told I must wear long trousers for dinner. I could understand this if it were a fine dining experience but the food was basic and lacked imagination. There was nothing in my online booking confirmation that advised of this dress code. I will not be making any further bookings at the Papagayo."

    Rating: 5,0
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  • Geraldine Shearer says: about 1 year

    Yes

    "Just returned from a week's break in Iberostar Papagayo, Lanzarote. We had an apartment overlooking the pool and stayed on an all inclusive basis. There was plenty of choice of food and the bottled wine at lunch time and dinner time was good. There were some really nice touches - being greeted at reception with a glass of juice; waiters offering fruit/cocktails/sweets around the pool etc. The animation team were outstanding and a particular mention should go to Billy. The only negative we could say was the beds - they were very hard and uncomfortable."

    Rating: 8,0
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  • Mark Heinemann says: about 1 year

    We had a pleasant stay but I would not recommend or return and would be hesitant to stay at another Iberostar hotel elsewhere.

    "Bad points - bathroom did not have an extractor fan and main room did not have a bin - the room safe should be free of charge - hotel decor is in need of updating, the rooms and common areas felt very dated, curtains and shower curtain in room had mildew, carpets in corridors were very worn - main reception and lobby felt dark and dreary - the rule of no reserving sunbeds with towels was not enforced - restaurant could have benefited from having "themed nights" (i.e. BBQ, Mexican, etc.) and a Canarian section instead of having a bit of everything at each mealtime which felt samey, also better labelled dishes instead of a few ingredients being listed, noticed cross-contamination with handling raw and cooked chicken - new toaster in restaurant! - hotel entertainment felt amateur and "dated" Good points - hotel was very clean - all staff were helpful and polite - quiet location"

    Rating: 7,0
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  • Mo says: about 1 year

    First class

    "Fabulous hotel, very friendly staff, great food. Will definitely be happy to book again. "

    Rating: 10,0
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  • Van Royen Marie Jeanne says: about 1 year

    Excellent hotel extremely friendly and one of the best Iberostar Hotels on the Canarian Islands

    "Excellent location, very quiet, splendid seaview. Food is very good except the bread at breakfast, little breads and croissants are not crusty Shuttle to plage Dorada is O.K. Animation team is very kind. Big swimming pool: the jacuzzi is with dangerous steps in the water, not good for older people. Personal staff is very friendly, at the reception even in our language which is Dutch."

    Rating: 8,0
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  • Piotr says: about 1 year

    super

    "Szczerze polecam, naprawdę fajny hotel."

    Rating: 10,0
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- Monday to Friday (09:00 AM to 07:00 PM)

- Closed Saturday and Sunday (12:00 AM to 12:00 AM)