Our guests reviewsIBEROSTAR Papagayo
"Loved this hotel and we enjoyed our two week stay. The staff are fantastic particually the animation team. They all worked very hard to provide excellent service. Rooms are lovely and cleaners do a great job. Food is of a very good standard best i have experienced in all inclusive. The only thing that lets it down are the un enforced rule about long trousers at dinner. A few people wore shorts for dinner and also women can wear whatever they want shorts dresses trousers etc a dress code that is only applicable to men is sexist. Also the rule about reserving sunloungers. Again un enforced so people take advantage. One morning at six thirty just short of one hundred loungers already had towels on them and not a person in sight. "Rating: 8,0
All in all not what I expect and not what I have expereinced in other 4 star hotels.
"I was disappointed. The beds were cheap and uncomfortable, the springs could be felt through the mattresses.The rooms were old fashioned and shabby. The toilet seat had a chip out of it, curtains were hanging off their hooks and the balcony furniture was old and tired. TV was very old too. Everything in fact needed updating. This was not 4 star standard at all.Internet connection for which the charge was 20 euros was intermittent and very slow. Even the local supermarket had free wifi. There were not enough parasols round the pool. Food was ok but no coffee after dinner is not 4 star standard.Air conditioning was not adequate in the bedroom and some (not all) of the reception staff were impolite and made one feel bad for complaining about it."Rating: 3,0
I had a wonderful two weeks there and have already booked (through SAGA) for next April (2015) .. what more could I say?
"The hotel has an ideal location where you can walk on the sea front as far or little as you like. Around the pools all the sunbeds etc. are always clean and functional and in first class condition. The rooms are always spotless albeit the furniture showing some age (but not shabby), however all functions work well and maintained as required. The staff?, first class. From arriving the staff are always there to help and in the restaurant it is superb, not all men notice but a small item like wheeling a trolley of 'used' crockery, a cloth was placed over so the clients could not see it. When in the bar they remember the drinks you require .. what more can you ask for !! The animation team provide 'actions' daily then put on entertainment on some evenings they are really good and worth watching."Rating: 10,0