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  • IBEROSTAR Papagayo - IBEROSTAR Hotels & Resorts
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  • IBEROSTAR Papagayo. Best price guaranteed!
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IBEROSTAR Papagayo

Our guests reviewsIBEROSTAR Papagayo

  • Jennie And Richard Norman says: 8 days

    Cant wait to come back

    "Enjoyed our stay immensely, all the staff were brilliant and very friendly. Maybe a little bit tired but absolutely spotless and kept to a very high standard. From the moment we arrived, we were made very welcome and even rung us up in our room the next day to ask if everything was ok. So we will definitely be back but for two weeks. Thank you for making our holiday more enjoyable. Jen,and Richard"

    Rating: 9,0
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  • Paul Coles says: 9 days

    "Hi we have really enjoyed our stay with you. The hotel was so clean and tidy all the staff was very a tentative all the time all very friendly we had no problems at all. Food was ok abit repetitive at times but there was always something we found to eat. I must say everyone works so hard there especially the entertainment crew (star friends) met some lovely people in billy laura an alex. "

    Rating: 8,0
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  • David Caborn says: 12 days

    Yes I would use this hotel again

    "As usual your Hotel was supurb"

    Rating: 9,0
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  • Vince says: 14 days

    Not sure what "resume your experience" means!

    "My wife and I wonder what is happening at this hotel! General maintenance is suffering and staff morale seems low. Tiles around the pool were broken or missing. Fridge in our room had leaked and caused the surrounding cabinet to swell and split. Shower curtain was very old and had shrunk allowing water to flow onto the floor whilst in use. Waiters were excellent in the restaurant. Funnily enough the same staff were not very friendly in the salon bar although in the theatre bar the staff were generally good natured. Food was generally of good quality and varied choice. Casseroled beef varied in quality from good to pretty awful with fat and gristle predominating on one ocassion. We were staying as all-inclusive guests for our third visit over the last five years. This time the hotel house cocktail, the Iberostar cocktail, was different each time we had it. It varied from bar to bar and from one member of staff to another. It went from pink to orange coloured. Poolwise there were plenty of sunbeds but more parasols are needed. The animation team were excellent, both friendly and talented. In the pool bar there was an awful smell which remained all week. Whilst not the hotel's fault our inability to escape cigarette smoke was a serious issue. Other than our room the only places we could be smoke-free was the hotel lobby and the restaurant. Also the theatre was delightfully smoke-free but limited to the times when shows were on."

    Rating: 7,0
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  • Mark Westhead says: 19 days

    Wil consider Iberostar again. Maybe Lanzarote Park next year

    "I did enjoy the holiday and many good points. However I am aware that the Papagayo hotel has been sold and will be a Mirador Hotel in January. This definitely effected some aspects of quality. Renovations and repairs not being carried out as normal, staff enthusiasm down because of uncertainty. I was particularly dissapointed with the choice and quality of the food. I believe the food at the Lanazarote Park is far better. In particlar the meat was always overcooked and therefore tough, particularly the chicken. Also the manageress decided halway through mt holiday to stop All Inclusive drinks at 11pm even though this had been until 12pm. After many complaints she changed it back to 12pm. Very strange behaviour. Also the pool bar is badly designed and is more like a cafe snack bar. This closed at 6pm when it should be renovated and open till 12pm also"

    Rating: 7,0
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  • Mj says: 21 days

    Zeker aan te raden voor een rustige vakantie en mensen met een mobiele beperking.

    "Goed hotel, al zijn er wat zaken voor verbetering vatbaar. Ligging aan de promenade is zeker een pluspunt, ideaal voor mooie wandelingen en prima toegankelijk voor minder mobiele mensen. Kamers zijn heel netjes doch wat verouderd, en zeker de bedden zijn aan vervanging toe. Personeel is heel vriendelijk. Geen grote uitschieter qua keuken maar ik kan zeker niet zeggen dat het eten slecht was. Restaurant kan misschien wat gezelliger ingericht worden, de indeling van de tafels gaf meer het gevoel van een refter in een school. Avondanimatie tijdens ons verblijf was niet echt geweldig. Bar mocht ook wel een uurtje langer open zijn, sloot al om 23u. "

    Rating: 7,0
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  • Alison Cushing says: 23 days

    Look forward to returning next year!

    "We very much enjoyed our recent stay at the Iberostar Papagayo in Lanzarote. The staff were extremely friendly and helpful, the hotel very clean and the food was good and varied. We had a wonderful sea view, what more could you want for a great holiday? "

    Rating: 10,0
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