Our guests reviewsIBEROSTAR Papagayo
We would certainly recommend this hotel to anyone.
"All your staff were excellent at their job, extremely friendly and helpful. The choice of food and drink was excellent. The rooms we were given, 341 and 343 were ideal because my wife has severe back problems and has difficulty with stairs. The pool area was also excellent and like the rest of the complex very clean. My only problem is that smoking is permitted at the pool area and on several occasions we had to endure smoke blowing in our direction. It would be nice if a designated smoking area could be made. We hope to be able to return to your hotel again in the near future."Rating: 10,0
We shall continue to use Iberostar hotels and could you supply a list of those where ballroom dancing is available as that would assist our choice .
"For the thitd year in a row we have used Iberostar hotels. WE have always found the standard very good. Unfortuneately we had to cut short our stay this year due to the death of my brother but for the period we were there in Lanzarote Papagayo it was very nice. The room we had with a sea view was excellent and the chef very helpful with my ceoliac diet. I found the staff who organised the entertainment very helpful and could not do more to help make the holiday enjoyable. The one thing missing which we had at the Playa De Muro in Majorca was the choice of live music and ballroom dancing in the evening, which my wife and I enjoy. I am sure we shall be booking one of the Iberostar hotels next year and may well return to the Iberostar. Last year we were at the Royal Playa De Palma which was most enjoyable as well but could possibilly have done with refurbishment which I beleive was due to happen last January. I therefore wish to say thank you for your service and very helpful staff. We have one of your 2012 brochures so if you have an updated copy please send to. Ian Hamilton, 18 Ben Ledi Road, Kirkcaldy, Fife, Scotland UK KY2 5RP "Rating: 8,0
Less than satisfactory.
"We booked to stay at the Iberostar Papagayo via Thomas Cook website. The hotel and rooms looked very nice via the online brochure. We booked a family room and there was no reference in our booking confirmation to being placed in a Family apartment in a separate complex across the road from the main hotel. The look and feel of this apartment was below what I was expecting. During the course of the week we found there was insufficient hot water to sustain a family of 4 showering after a day of sunbathing. On one day we had no water at all (in common with all families in the complex!!). Finally my biggest gripe is about the restaurant dress code. I have travelled extensively booking into many 4 star hotels and have never been told I must wear long trousers for dinner. I could understand this if it were a fine dining experience but the food was basic and lacked imagination. There was nothing in my online booking confirmation that advised of this dress code. I will not be making any further bookings at the Papagayo."Rating: 5,0