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IBEROSTAR Lanzarote Park

Our guests reviewsIBEROSTAR Lanzarote Park

  • M Cowley says: 7 months

    Won't be returning because of the fly problem you have with the north facing rooms. We were in room 4011.

    "Lovely hotel, great food. But unfortunately will not return as our room was full of flies if you left the door open. The north facing rooms have a problem with small black flies. Also the smell outside is terrible. I heard quite a few guests complaining about this as well. I did report it to reception but the gentleman wasn't bothered at all, not very good customer service. The other rooms did not have the flies. This needs sorting out or you will loose custom. I would have returned next year, but won't be now in case I get put in that room again. What a shame!"

    Rating: 8,0
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  • Ian Black says: 7 months

    I have already booked for July 2015.

    "Another great stay (6th year running) the food is excellent, Rooms are kept very clean and the entertainment team work really hard day and night. Pools are good and cleaned most days and all have lifeguards. "

    Rating: 10,0
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  • Kenneth Wright says: 7 months

    very good experience

    "nice hotel but no air conditioning in the rooms and towels put on sun beds early in the morning and not moved all day. food satisfactory. staff very friendly and cleanliness excellent."

    Rating: 8,0
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  • Marieke says: 7 months

    Prima hotel!

    "Prima hotel, kamers zijn schoon, iets verouderd. Eten is perfect, personeel super vriendelijk, vooral Marcal. Zwembaden perfect, voldoende ligbedden, alleen wel handdoeken op tijd neerleggen. Hotel ligt aan de wandelboulevard naar Playa Blanca, fijn om s avonds naar toe te wandelen."

    Rating: 8,0
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  • Wout says: 7 months

    prima vakantiebesteming

    "Prima hotel op een pracht locatie. Eten en drinken zijn prima Personeel is vriendelijk Helaas zijn de kamers sterk gedateerd en de bedden van een slechte kwaliteit"

    Rating: 8,0
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  • Mr M Weston says: 7 months

    Great family Holiday

    "This was our first visit to Lanzarote and we are pleased we chose this hotel,although there was minor issues with decor and dated fittings this hotel is otherwise superb in all other areas.The Food,Location and staff were superb and we cant wait to return."

    Rating: 9,0
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  • Iberosstar Lanzarote Park says: 7 months

    Spoke to the vise director about my problem:got no responce

    "Not satisfied"

    Rating: 4,0
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Call Center

Ico_usa USA +1-888-923-2722 Toll-Free Call
Ico_mexico Mexico 01 800-849-1047 Toll-Free Call
Ico_brazil Brazil 55 71 3676-4300 Toll-Free Call
Ico_canada Canada +1-888-923-2722 Toll-Free Call

Service hours (GMT-4)

- Monday to Friday (09:00 AM to 07:00 PM)

- Closed Saturday and Sunday (12:00 AM to 12:00 AM)