Welcome -current_user_web_name- Logout
Iberostar Hotels & Resorts
Hotels in America
Hotels in Rest of Europe and Africa
Hotels in Spain
  • IBEROSTAR La Bocayna Village. Best price guaranteed!
  • IBEROSTAR La Bocayna Village, IBEROSTAR official website
  • Book online IBEROSTAR La Bocayna Village with IBEROSTAR Hotels & Resorts
  • IBEROSTAR La Bocayna Village - IBEROSTAR Hotels & Resorts

IBEROSTAR La Bocayna Village

Our guests reviewsIBEROSTAR La Bocayna Village

  • Tallboy says: 4 months

    Great friendly staff. Rooms are good & spacious but need updating. (Starting to look 'tired'.) No DVD player linked to the TV - only audio CD player.

    "Salads & cold foods were excellent, but hot food at breakfast was always luke warm (unless freshly cooked. Evening hot dinners were only hot after we complained. Why can't plate warmers be installed / used? Sands Beach Hotel in Costa Teguise has them & uses them very effectively. That's a 'lower grade' hotel. Celiacs are not well catered for. Room maintenance items were handled very quickly."

    Rating: 8,0
    View moreHide
    3 months

    "Dear Guest, Firstly we would like to thank you for choosing our IBEROSTAR La Bocayna Village hotel for your holidays in Lanzarote and for the time you spent to share your feelings on your stay; at IBEROSTAR we realize that there is always room for improvement and feedback is crucial in this process so we thank you for your review. We are grateful for your constructive critics related to our restaurant and please be sure that your comments have been shared with our management team for further review. On the other hand, we are glad you were satisfied with the quality of our salad bar and cold starters’ selection. Last but not least, we thank you for contacting our reception team to point out imperfections in your bungalow and are grateful for your highlight on the professionalism and quick intervention of our maintenance team. Our goal is to assure our guests feel comfortable and fully enjoy their visits. We are eager to regain your confidence during another occasion if you gave us that chance. Kindest Regards, Quality Manager IBEROSTAR La Bocayna Village "

    View moreHide
  • Ann And Arthur. Cleveleys says: 5 months

    Thornton Cleveleys. England

    "Accom was superb, Food was excellent, and the staff lovely, very helpful, the place was clean. very quite, if you want it a bit lively plenty of taxis, very cheap to playa blanca or the marina, you could walk it along the front if you wanted. Nice relaxing holiday. Quality drinks to. A few more steps than I wanted, but I soon got use to them and was fitter for it. "

    Rating: 10,0
    View moreHide
    5 months

    "Dear Ann and Arthur, Thank you for the great review of your recent stay at our IBEROSTAR La Bocayna Village. We are glad that you enjoyed your stay and certainly agree that our wonderful staff plays a key role to our guests' experience. Our team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Moreover, we thank you for your highlights on the quality of our restaurant and the comfort and cleanliness of our bungalows. Once, again, thank you for your visit and very kind review; we are glad you had a relaxing stay and look forward to welcoming you back in the near future. Quality Manager IBEROSTAR La Bocayna Village "

    View moreHide
  • Ann Stewart says: 6 months

    "Lovely stay very clean, immaculate grounds and pool, need new curtains in bungalow , very friendly staff they made our holiday, good choice of food too, would go back for sure "

    Rating: 8,0
    View moreHide
    6 months

    "Dear Ann, We were very glad to read your positive comments in regards to the resort's service and facilities, our goal being to ensure that all guests fully enjoy their holiday experience among us; it is very rewarding to read that we were able to deliver. Moreover we thank you for your wonderful comments on service which of course have been shared with the entire team. It is always a great source of motivation for our staff to hear that our guests appreciated their services and attention to detail. Furthermore, the passion for gastronomy being one of the prime pillars of our company, we greatly appreciate your praising comments on our restaurant where our professional Chefs strive to surprise our guests with a high standard gastronomy and the possibility to savor the best of the local cuisine as well as the finest international delights. Last but not least, thorough cleaning being an absolute must for IBEROSTAR, we thank you for highlighting the cleanliness of our hotel; we strive to give total confidence in this area, being fully aware that this is the base for a comfortable holiday experience in any hotel. Thank you again for your valuable time; It will be a real pleasure to welcome you back on your next trip to Lanzarote and please do not hesitate to contact us beforehand to organize every detail of your stay. Kindest Regards, Quality Manager IBEROSTAR La Bocayna Village "

    View moreHide
  • Mark Stevens says: 7 months

    We wont return, because of Lanzarote not the hotel.

    "The 2 bedroom bungalow was perfect with its own quiet veranda. The meals were plentiful and excellent quality. Breakfasts were a bit the same every day but its a small point. The staff in general were helpful, polite and courteous. 2 small points, 1) We were not told ice creams at the bar were not included in 'all inclusive' which landed us with a small bill but it could have been worse if we had had small children 2) The service at the pool bar was slow due to there being a permanent bar person. Often a queue of thirsty people with no barman. These 2 points and the location not being perfect downgrade from a 10 to a 9."

    Rating: 9,0
    View moreHide
    6 months

    "Dear Mark, We greatly appreciate the time you spent to share your feedback on your recent holiday experience at our IBEROSTAR La Bocayna Village hotel because your comments are essential to us as they represent a very important tool of measuring our performance and improving our services where necessary. We took good note of your comments related to the bar service and shared them with our management team for further revision; please accept our sincerest apologies for failing to ensure an excellent service at all times, we will certainly to our utmost to improve on this aspect. On the other hand, we are glad you were satisfied with the quality of the food and as well as with the beauty and comfort of our bungalows and the genuine kindness and helpfulness of our staff. Once more, thank you for making us your choice hotel and for the courtesy of your time; we remain at your entire disposal for any request you might have regarding coming vacations and encourage you to contact our call center to help you choose your next IBEROSTAR holiday among a wide range of beautiful destinations worldwide. Warmest Regards, Quality Manager IBEROSTAR La Bocayna Village "

    View moreHide
  • Barry Males says: 7 months

    Not happy with location of accommodation which I was allocated but would not have chosen

    "Having booked to stay in Lanzarote Park, I was told upon arrival that I had been transferred to La Bocayna village. Although the receptionist stated that it was superior accommodation, I was not pleased as my purpose for choosing Lanzarote Park was to be close to friends who were staying nearby. La Bocayna is a long distance from where I wanted to be and there are hardly any local bars or restaurants should I have wished to use them. Although the hotel agreed to provide breakfast and taxi transfers it was not the experience I had hoped for and booked. I would hesitate before using Iberostar in the future if I cannot guarantee staying where I book."

    Rating: 2,0
    View moreHide
  • Amanda Boyd says: 11 months

    Not 4 *

    "Nice clean bungalow. However would not rate it as 4*. The food was reasonable 4 out of the 6 nights we ate the evening meal. The other 2 occasions were very poor. They were not good at providing gluten free meals and my coeliac daughter had an upset tummy. They have a bizarre policy of charging you for drinks you take up to the room (we were all-inclusive) but have no trouble serving you drink at the bar all night. This seemed crazy as we only took one drink each to our rooms. The pool bar was manned by one person who had a Walkie-talkie and could be summoned back to the bar by pressing a button. This did not guarrantee prompt service and we had to wait on numerous occasions. The standard of the cocktails was appalling. The hotel seemed more geared towards German guests as the TV channels were mostly German and only one channel, World News, was in English. We will not be returning."

    Rating: 5,0
    View moreHide
  • Geert.Robbroeckx@Telenet.Be says: over 1 year

    very nice, hope to come again

    "It is a nice hotel in a more quiet environment. You can relax there. The service in the restaurant & pool bar is pleasant, personal and friendly. this was our second stay there. There is a lifeguard every day but during our stay there was only 1 lifeguard who did more than just sit there. The girl lifeguard also kept the pool area tidy & clean while the boy lifeguards just sat on their chair in the shade. So a big thank you to the girl lifeguard"

    Rating: 9,0
    View moreHide

Call Center

Ico_usa USA +1-888-923-2722 Toll-Free Call
Ico_mexico Mexico 01 800-849-1047 Toll-Free Call
Ico_brazil Brazil 55 71 3676-4300 Toll-Free Call
Ico_canada Canada +1-888-923-2722 Toll-Free Call

Service hours (GMT-4)

- Monday to Friday (09:00 AM to 07:00 PM)

- Closed Saturday and Sunday (12:00 AM to 12:00 AM)