IBEROSTAR Hotels & Resorts is the leading tourist hotel chain with a presence in the major tourist destinations in Spain, the Mediterranean and Caribbean. With over 100 hotels of 4 and 5-star quality, IBEROSTAR Hotels & Resorts offers hotels and resorts for its guests to enjoy a wonderful stay on the beach, with golf, spa & wellness, in addition to being the ideal place for weddings and conventions. Reserve your stay with IBEROSTAR Hotels & Resorts.
"We were very happy staying in hotel Averroes in Jesemine Hammamet a week in october 2014. We had 2 nice rooms with connecting doors on the ground floor. View on the pool and sea.
Very good food here. We never grew tired of it. Allways something new.
Very friedly staff."
"Excellent staff, good attention to detail for most things .great experience overall and would definitely recommend your hotel .There are a couple of suggestions I would like to make if I may .The room maid service is excellent but the public toilet areas leave a lot to be desired and were often without paper towels and flushing problems . You also need to invest in improvements to the sunbed mattresses and availability of beds .that said , I cannot fault any member of staff s attitude friendliness and genuine desire to give excellent service which more than made up for any issues that arose .thank you for a great holiday "
"Our stay in the hotel was good we were well looked after by the very enthusiastic staff and also found it alright to go out and about with being accosted by the shop sales staff, our only complaint was we couldn,t drink the beverages and had to go outside to find a decent alchoholic drink"
"We stayed at the iberostar AVERROES Tunisia, for 11 nights, arrived at 1.30am Sunday morning to a warm welcome taken to our room by a porter, on entering our room we were amazed at how big it was, the only down point is that the rooms consist of two 4ft beds rather a 4ft 6 or 2 3fts but this was not a problem as we pushed them together, we did speak to reception about a possible move and all other rooms were full. We spent a lot of time at the hotel and around the pool, hotel, rooms, pool, dining room and beach all very clean and tidy lots of cleaners around all times of the day all very polite and welcoming especially the man who cleans around the pool, spends a lot of time calling the women shakira. Animation team were all very lovely and always workd hard to provide activities for everyone, no pestering though if you wanted to take part you can if not they didn't mind, evening entertainment wasn't anything special but when it's the job of the same animation that works all day 6 days a week, you can't expect too much. The food was ok we always found something to eat but after a few days it became a bit repetitive, we used the dine around option and visited the chich khan which is Mexican and it was lovely defintaly recommended. Ramzi the waiter in the main restaurant was very welcoming and helpful not always the quickest to tidy away your plates but who cares when you are made to feel welcome. We done 3 trips 2 through Thomas Cook and one though the hotel. The qud bikes we booked through the hotel and make sure you book them with the bloke with the quad bike t shirt, they can be very pushy and will tend to pester you unless you outright tell them yes or no. The qud bikes very brill very worth the money. We also done the welcome tour and 3in 1 trip though thomas cook. The welcome tour was a good way to see the different parts if hammemet and worth doing if you want to find out more. The 3in1 was overall brilliant the first part consists of a visiting a village built in a hill nothing amazing just a half and hour stop to have a drink and take in the views, next stop was the friguia animal park your spend around 2 hours here, its not massive and 2 hours is enough. It has all the African animas, such as tigers, lions, and elephants. Whist your there, with some of the animals there are zoo keepers, we paid 4 dinar and fed giraffes and wallabies. The final part of the trip is on a pirate ship were you go round the gulf of hammemet on the ship, you have a BBQ lunch and lots of different entrainment such as dancing, singing and a man doing stunts such as laying on a bed of nails.
Now to highlight a bad point (possibly the only one) after the 15th sept the hotel turns off its air conditioning, this is fine it your Tunisian and used to 30 degree heat but not great if your not, lots of guests took this issue up with both the manager and rep and were told there was nothing they could do and that in the broucher at the hotel it does state this however it doesn't state this at the time of booking.
Overall we had a great holiday and would consider returning to the hotel again
Many thanks. "
"Great location, very clean hotel, super swimming pool. The animation team are 5 star and always have something to do if you don't want to lay in the sun all day. The staff at this hotel make it a 5 star destination !!"
"Overall our stay in the hotel was great, rooms very clean and well looked after, great service in all departments. Food was fantastic, day time entertainment was great, staff always there to help and nice. The only thing that wasn't actions fast enough was an awful dead cockroach left in the corridor area for more that half day although reception was told several times to clean it up."
We really enjoyed our stay, because the rooms, the food, the pool, the gardens and the activities were all great. It is just a shame that so many little things have not been improved, as it had potential to be a fantastic place.
"The food was generally great, but there were no chips for all of our second week which was a big problem- kids like chips! It would have been nice to have one outside area that was NON-SMOKING. As guests could smoke wherever they liked outside, non-smokers like us were forced to always eat inside. The tennis court needs some attention, as it is close to collapsing. It would be good to have the hedge cut lower between the pool and beach so that both the view and breeze is improved around the pool and gardens. We were very aggravated by the fact that they played the same music over and over in the hotel-sometimes one track would play for over 2 hours. The water-sports were very disappointing-they need to have some surf boards, more paddles (very few available- 8 boats and only 4 paddles!), there should be at least 2 pedaloes (there was only one). The man in charge of the water- sports was just too laid back-he wrote nothing down so it was very disorganised, but he needs to book out the windsurfing not try to remember because he was getting in a muddle and letting people down. The foyer, bar and main restaurant were often inadequately air-conditioned which made them too hot to sit in comfortably. They should either have the air con higher and doors that stay closed, or have some floor or ceiling fans to circulate the air.It was disappointing that the tea/coffee/juice machines were not available for lunch or dinner (only breakfast). They
need some self service drink machines in bar area to take the strain off the bar-there is only one bar and often only one barman, so long queues result for drinks.