IBEROSTAR Costa Canaria
Our guests reviewsIBEROSTAR Costa Canaria
Not what I would expect from a 4 star hotel I would not return to this hotel
"Hotel not a 4 star apart from Restaurant which was 1st class Reception very poor - I had requested a South facing room - told there were none then given a brochure to get one by paying extra - i eventually got one by going tot he Manager Too many extras - deposits for everything - towels, iron, safe key Hire charge for safe Charge for Internet"Rating: 4,0
Not very good
"We were very disappointed with our stay.the hotel is supposed to be disabled friendly , the slopes were too steep and impassible in wet weather ,you couldn't get into the lower prt of the restaurant without going outside and then re entering.my wife is wheelchair bound The food was not very good in fact my wife and I remarked on the flight home that the best meals that we had on this holiday were on the flight to gran Canaria and the flight home. Normally we hate airline Meals. Apart from this the staff were tremendous very polite,courteous ,friendly and exceedingly helpful"Rating: 4,0
This adult Only hotel is Nice if you have no disability.
"This hotel is not fit for disabled persons. The certification the hotel has has no foundation. Steps in the hotelrooms, the hotel and the surroundings. The hills to steep for wheelchairs and rollators. Also the area outside the complex has Many obstakels. The fitness room is a joke. Mostly not functioning. The staff is helpfull and correct. The food is o.k, but I would like more variaty. The suchi was bad, who not Tai öre Chinese for instance."Rating: 6,0
Otherwise, a great holiday.
"The Costa Canaria Hotel was very good and gave us an excellent holiday. It would have been much better if the main had not been closed. Also, the air conditioning did not function too well. Thirdly, all the excellent hot food would be much better if the storage containers were kept warmer. Please treat these comments as constructive criticsm rather than moaning!!"Rating: 9,0
Overall had a great time.
"Had a lovely time at your hotel, food good, surroundings excellent,and the staff friendly and helpful. The only comment I would make refers to the bathroom. We had a bathroom with w walk in shower,but I thought the work top area was quite dangerous with sharp corners. Also I thought the floor tiles were too slippery,although I had shower mat, more drab rails would have been useful too."Rating: 9,0