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IBEROSTAR Fuerteventura Palace

Our guests reviewsIBEROSTAR Fuerteventura Palace

  • Aub68@Live.Co.Uk says: 4 days

    l shall be looking at other Iberostar hotels in the world just in case I fancy a change but I am a great beliver in the adage if it is not broken dont mend it.

    "Hello my stay with you at Fortaventura was excellent as was my stay in June and I look forward to seeing you all in April but I would like to be on the 4200 floor if possible. Many thanks for an excellent holiday. Aubrey B Lalor."

    Rating: 10,0
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  • Roger And Maureen Nelson says: 14 days

    Not enough wildlife for me, the nudists on the beach don't count

    "Hotel Superb, staff very friendly and helpful. Food wonderful, amongst the best we have had in 40 years travelling around the world. Originally not happy about paying for WIFI, but then found out, 1 days charge/24 hrs, can be spread over as many days as you want, ideal for just checking emails or a few downloads. Based on time not bit download. Also ½ hr free at start. "

    Rating: 8,0
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  • Justyn Waby says: about 1 month

    A little bit of paradise

    "The hotel Once we eventually arrived at the hotel at 21.40 (having left for the airport at 12.00) we were really pleased to see that we seemed to have made a great choice. The first thing the hotel did was to tell us that we were still in time to have dinner and that we could leave the suitcases and check in afterwards, which given the time we really were not expecting. The dinner was excellent - great variety of hot and cold dishes with three chefs working plancha grills and the deserts were amazing! The drinks were also very reasonably priced. There is a large dining room with a small covered terrace, it’s a shame that they don't make the terrace a bit bigger (they have the space) as lots of people want to sit out but sometimes it's impossible without waiting for a while. Check in and Towels The check in process was efficient and pleasant enough, we were told most of what we needed to know, The meal plan is good with long hours: Breakfast 7.30 to 10.30 Lunch not relevant for us on half board Dinner 19.00 to 22.00 The only disappointing part here is that you have to leave a 10 euro deposit in cash for each of the pool towels and they give you a little slip of paper that you have to give back at the end to get your money back - don't lose this! - Other hotels we've stayed in give you a card for each towel and then only charge you if you don't return a towel or the card, so this would be better. The hotel is big - it's really more of a resort, it has eight floors leading up from the beach and as it is built into the volcanic mountain the reception and entertainment ends up on the seventh floor with the bar, restaurant, shop and (little) gym on the sixth floor. The swimming pools and pool bars are on the fourth floor, more comments about this a little later. The room We realise that we were quite lucky with the room. We booked a side sea view and we were given a room on the eight floor overlooking, but not too close to, the two other Iberostar hotels (the Gaviotas and Gaviotas Playa hotels) facing east with a reasonable view of the ocean. The rooms are big with a huge terrace, as we were facing east we were able to see the sunrise on a couple of days so that was nice. The view also gave us the ability to be able to see a bit of what goes on in the other hotels and as we only had neighbours on one side it was nice and quiet. The rooms have a large bed or large twin beds, a wardrobe a dresser and a table and chairs both inside the room and on the terrace. The bathrooms are reasonable, but the water pressure and temperature is a bit questionable. We were also very lucky that the housekeeper that made up our room most days - Jenny - was obviously very proud of her job. Most of the days we had some beautiful animal made from the room towels and also some chocolates. The breakfast Like dinner breakfast has a good range and choice with 2 chefs preparing omelettes, pancakes and fried eggs. There is a good range of savoury and sweet treats. The facilities and local area The hotel has almost everything that you need for the stay, except for a cash machine - there is apparently one in the Barcelo hotel 'over the road' which is actually about a 20 minute uphill walk or there are plenty in Jandia which is about a 40 minute walk, but at least it's flat. While there is a little shop in the hotel it's expensive and because of this it's worth the 20 minute walk to the Ventura shopping centre for basics. For a wider range Jandia has quite a lot and Moro Jable (about an hour’s walk) has lots of nice restaurants. If you don't fancy walking then taxis are cheap. The swimming pools are a bit too small for the hotel, but there are sufficient sunbeds around for a hotel that has around 900 guests as peak times, you have to be a bit careful with you hotel towels though we had one stolen, although the reception gave us a replacement without an argument. The bars and restaurants in the hotel and around all the towns are good value and the quality of food in the area is very good, we didn't have a bad meal anywhere. The hotel does not have free WIFI - this I think is an oversight based on the quality of the hotel and the fact that similar hotels on other islands are doing this now (such as the Cleopatra Palace in Playa de las Americas in Tenerife), but after a while you get used to being cut off. The staff All the staff are friendly and open. We had a good chat with everyone that served us and we learnt a lot about the locals and the surrounding area. The difference between August and September We noticed that there was a big difference in the amount of live entertainment between when we arrived in August and left in September. During August there was something on almost every day but during September not so much, so choose when you want to go depending on what you fancy - we prefer life in the evenings to be on the lively side."

    Rating: 10,0
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  • Justyn Waby says: about 1 month

    A little bit of paradise

    "The hotel Once we eventually arrived at the hotel at 21.40 (having left for the airport at 12.00) we were really pleased to see that we seemed to have made a great choice. The first thing the hotel did was to tell us that we were still in time to have dinner and that we could leave the suitcases and check in afterwards, which given the time we really were not expecting. The dinner was excellent - great variety of hot and cold dishes with three chefs working plancha grills and the deserts were amazing! The drinks were also very reasonably priced. There is a large dining room with a small covered terrace, it’s a shame that they don't make the terrace a bit bigger (they have the space) as lots of people want to sit out but sometimes it's impossible without waiting for a while. Check in and Towels The check in process was efficient and pleasant enough, we were told most of what we needed to know, The meal plan is good with long hours: Breakfast 7.30 to 10.30 Lunch not relevant for us on half board Dinner 19.00 to 22.00 The only disappointing part here is that you have to leave a 10 euro deposit in cash for each of the pool towels and they give you a little slip of paper that you have to give back at the end to get your money back - don't lose this! - Other hotels we've stayed in give you a card for each towel and then only charge you if you don't return a towel or the card, so this would be better. The hotel is big - it's really more of a resort, it has eight floors leading up from the beach and as it is built into the volcanic mountain the reception and entertainment ends up on the seventh floor with the bar, restaurant, shop and (little) gym on the sixth floor. The swimming pools and pool bars are on the fourth floor, more comments about this a little later. The room We realise that we were quite lucky with the room. We booked a side sea view and we were given a room on the eight floor overlooking, but not too close to, the two other Iberostar hotels (the Gaviotas and Gaviotas Playa hotels) facing east with a reasonable view of the ocean. The rooms are big with a huge terrace, as we were facing east we were able to see the sunrise on a couple of days so that was nice. The view also gave us the ability to be able to see a bit of what goes on in the other hotels and as we only had neighbours on one side it was nice and quiet. The rooms have a large bed or large twin beds, a wardrobe a dresser and a table and chairs both inside the room and on the terrace. The bathrooms are reasonable, but the water pressure and temperature is a bit questionable. We were also very lucky that the housekeeper that made up our room most days - Jenny - was obviously very proud of her job. Most of the days we had some beautiful animal made from the room towels and also some chocolates. The breakfast Like dinner breakfast has a good range and choice with 2 chefs preparing omelettes, pancakes and fried eggs. There is a good range of savoury and sweet treats. The facilities and local area The hotel has almost everything that you need for the stay, except for a cash machine - there is apparently one in the Barcelo hotel 'over the road' which is actually about a 20 minute uphill walk or there are plenty in Jandia which is about a 40 minute walk, but at least it's flat. While there is a little shop in the hotel it's expensive and because of this it's worth the 20 minute walk to the Ventura shopping centre for basics. For a wider range Jandia has quite a lot and Moro Jable (about an hour’s walk) has lots of nice restaurants. If you don't fancy walking then taxis are cheap. The swimming pools are a bit too small for the hotel, but there are sufficient sunbeds around for a hotel that has around 900 guests as peak times, you have to be a bit careful with you hotel towels though we had one stolen, although the reception gave us a replacement without an argument. The bars and restaurants in the hotel and around all the towns are good value and the quality of food in the area is very good, we didn't have a bad meal anywhere. The hotel does not have free WIFI - this I think is an oversight based on the quality of the hotel and the fact that similar hotels on other islands are doing this now (such as the Cleopatra Palace in Playa de las Americas in Tenerife), but after a while you get used to being cut off. The staff All the staff are friendly and open. We had a good chat with everyone that served us and we learnt a lot about the locals and the surrounding area. The difference between August and September We noticed that there was a big difference in the amount of live entertainment between when we arrived in August and left in September. During August there was something on almost every day but during September not so much, so choose when you want to go depending on what you fancy - we prefer life in the evenings to be on the lively side."

    Rating: 10,0
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  • Richard says: about 1 month

    I recently stayed at this hotel. The staff were extremely helpful and there was a good attentive service which was not intrusive.

    "I recently stayed at this hotel. The staff were extremely helpful and there was a good attentive service which was not intrusive. The food was excellent and there was a wide selection of drinks. Would like to visit another Iberostar soon. Very good entertainment. Richard"

    Rating: 9,0
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  • Andrew Spillane says: about 1 month

    Yes

    "Service, Animation team and location, are excellent. Very attentive happy service provided by all staff who work incredibly hard to ensure you have a great stay. Room was perfect with a great view. Food was also very good with great variety."

    Rating: 9,0
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  • Emma Dalton says: 3 months

    Beautiful location but food needs improving as same most days, def recommend iberostar. But never all inclusive as lovely restaurants nearby

    "Beautiful location, food better towards end of week, couldn't get a longer around pool ! Had to pay for them on beach, staff very helpful , bit annoyed hubby cldnt wear smart shorts in restaurant when women wore skimpy attire. On the whole tho a great hotel . "

    Rating: 8,0
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- Monday to Friday (09:00 AM to 07:00 PM)

- Closed Saturday and Sunday (12:00 AM to 12:00 AM)