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  • From
    41
    person/night *Bed and Breakfast
  • From
    41
    person/night *Bed and Breakfast
  • From
    41
    person/night *Bed and Breakfast

IBEROSTAR Fuerteventura Palace

Our guests reviewsIBEROSTAR Fuerteventura Palace

  • Michael And Elizabeth Hancock says: 22 days

    Great

    "We cannot remember how many times we have visited your Hotel but will say each time it seems to get better i.e. staff great, food great, location great. Can't wait for the next time hopefully in April."

    Rating: 10,0
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    22 days

    "Dear Michael and Elizabeth, We first would like to thank you for your loyalty and trust in our IBEROSTAR Fuerteventura Palace, as well as for the time you spent to review our hotel. We are thrilled you find improvements on every visit as we strive to make every holiday experience among us a memorable one; thank you again for your trust, we look forward to welcoming you back very soon. Kindest Regards, Quality Manager IBEROSTAR Fuerteventura Palace "

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  • Aub68@Live.Co.Uk says: 2 months

    l shall be looking at other Iberostar hotels in the world just in case I fancy a change but I am a great beliver in the adage if it is not broken dont mend it.

    "Hello my stay with you at Fortaventura was excellent as was my stay in June and I look forward to seeing you all in April but I would like to be on the 4200 floor if possible. Many thanks for an excellent holiday. Aubrey B Lalor."

    Rating: 10,0
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    2 months

    "Dear Audrey, Thank you for your excellent review of our IBEROSTAR Fuerteventura Palace hotel, we are thrilled our hotel and staff were able to meet all your needs during your stay. It will be a real pleasure to welcome you back on your next trip to Fuerteventura and please do not hesitate to contact us beforehand to organize every detail of your stay. Warmest Regards, Quality Manager IBEROSTAR Fuerteventura Palace "

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  • Roger And Maureen Nelson says: 2 months

    Not enough wildlife for me, the nudists on the beach don't count

    "Hotel Superb, staff very friendly and helpful. Food wonderful, amongst the best we have had in 40 years travelling around the world. Originally not happy about paying for WIFI, but then found out, 1 days charge/24 hrs, can be spread over as many days as you want, ideal for just checking emails or a few downloads. Based on time not bit download. Also ½ hr free at start. "

    Rating: 8,0
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    2 months

    "Dear Roger and Maureen, There is nothing we love more than reading that our guests felt well cared after and thoroughly enjoyed every aspect of their stay at our IBEROSTAR Fuerteventura Palace hotel; we are very grateful for the time you took out of your day to share your satisfaction on our website. Moreover, the passion for gastronomy being one of the prime pillars of our company, we greatly appreciate your praising comments on our restaurant where our professional Chefs strive to surprise our guests with a high standard gastronomy and the possibility to savor the best of the local cuisine as well as the finest international delights. We also greatly appreciate your kind words towards our staff; their kindness and helpfulness being one of our hotel's main strengths we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. Once more, thank you for making us your choice hotel when visiting Fuerteventura; we hope that you had a pleasant journey back home and remain at your entire disposal through our call center to help you choose your next IBEROSTAR destination among more than 100 hotels in the most beautiful destinations worldwide. Friendly Regards, Quality Manager IBEROSTAR Fuerteventura Palace "

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  • Justyn Waby says: 3 months

    A little bit of paradise

    "The hotel Once we eventually arrived at the hotel at 21.40 (having left for the airport at 12.00) we were really pleased to see that we seemed to have made a great choice. The first thing the hotel did was to tell us that we were still in time to have dinner and that we could leave the suitcases and check in afterwards, which given the time we really were not expecting. The dinner was excellent - great variety of hot and cold dishes with three chefs working plancha grills and the deserts were amazing! The drinks were also very reasonably priced. There is a large dining room with a small covered terrace, it’s a shame that they don't make the terrace a bit bigger (they have the space) as lots of people want to sit out but sometimes it's impossible without waiting for a while. Check in and Towels The check in process was efficient and pleasant enough, we were told most of what we needed to know, The meal plan is good with long hours: Breakfast 7.30 to 10.30 Lunch not relevant for us on half board Dinner 19.00 to 22.00 The only disappointing part here is that you have to leave a 10 euro deposit in cash for each of the pool towels and they give you a little slip of paper that you have to give back at the end to get your money back - don't lose this! - Other hotels we've stayed in give you a card for each towel and then only charge you if you don't return a towel or the card, so this would be better. The hotel is big - it's really more of a resort, it has eight floors leading up from the beach and as it is built into the volcanic mountain the reception and entertainment ends up on the seventh floor with the bar, restaurant, shop and (little) gym on the sixth floor. The swimming pools and pool bars are on the fourth floor, more comments about this a little later. The room We realise that we were quite lucky with the room. We booked a side sea view and we were given a room on the eight floor overlooking, but not too close to, the two other Iberostar hotels (the Gaviotas and Gaviotas Playa hotels) facing east with a reasonable view of the ocean. The rooms are big with a huge terrace, as we were facing east we were able to see the sunrise on a couple of days so that was nice. The view also gave us the ability to be able to see a bit of what goes on in the other hotels and as we only had neighbours on one side it was nice and quiet. The rooms have a large bed or large twin beds, a wardrobe a dresser and a table and chairs both inside the room and on the terrace. The bathrooms are reasonable, but the water pressure and temperature is a bit questionable. We were also very lucky that the housekeeper that made up our room most days - Jenny - was obviously very proud of her job. Most of the days we had some beautiful animal made from the room towels and also some chocolates. The breakfast Like dinner breakfast has a good range and choice with 2 chefs preparing omelettes, pancakes and fried eggs. There is a good range of savoury and sweet treats. The facilities and local area The hotel has almost everything that you need for the stay, except for a cash machine - there is apparently one in the Barcelo hotel 'over the road' which is actually about a 20 minute uphill walk or there are plenty in Jandia which is about a 40 minute walk, but at least it's flat. While there is a little shop in the hotel it's expensive and because of this it's worth the 20 minute walk to the Ventura shopping centre for basics. For a wider range Jandia has quite a lot and Moro Jable (about an hour’s walk) has lots of nice restaurants. If you don't fancy walking then taxis are cheap. The swimming pools are a bit too small for the hotel, but there are sufficient sunbeds around for a hotel that has around 900 guests as peak times, you have to be a bit careful with you hotel towels though we had one stolen, although the reception gave us a replacement without an argument. The bars and restaurants in the hotel and around all the towns are good value and the quality of food in the area is very good, we didn't have a bad meal anywhere. The hotel does not have free WIFI - this I think is an oversight based on the quality of the hotel and the fact that similar hotels on other islands are doing this now (such as the Cleopatra Palace in Playa de las Americas in Tenerife), but after a while you get used to being cut off. The staff All the staff are friendly and open. We had a good chat with everyone that served us and we learnt a lot about the locals and the surrounding area. The difference between August and September We noticed that there was a big difference in the amount of live entertainment between when we arrived in August and left in September. During August there was something on almost every day but during September not so much, so choose when you want to go depending on what you fancy - we prefer life in the evenings to be on the lively side."

    Rating: 10,0
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  • Justyn Waby says: 3 months

    A little bit of paradise

    "The hotel Once we eventually arrived at the hotel at 21.40 (having left for the airport at 12.00) we were really pleased to see that we seemed to have made a great choice. The first thing the hotel did was to tell us that we were still in time to have dinner and that we could leave the suitcases and check in afterwards, which given the time we really were not expecting. The dinner was excellent - great variety of hot and cold dishes with three chefs working plancha grills and the deserts were amazing! The drinks were also very reasonably priced. There is a large dining room with a small covered terrace, it’s a shame that they don't make the terrace a bit bigger (they have the space) as lots of people want to sit out but sometimes it's impossible without waiting for a while. Check in and Towels The check in process was efficient and pleasant enough, we were told most of what we needed to know, The meal plan is good with long hours: Breakfast 7.30 to 10.30 Lunch not relevant for us on half board Dinner 19.00 to 22.00 The only disappointing part here is that you have to leave a 10 euro deposit in cash for each of the pool towels and they give you a little slip of paper that you have to give back at the end to get your money back - don't lose this! - Other hotels we've stayed in give you a card for each towel and then only charge you if you don't return a towel or the card, so this would be better. The hotel is big - it's really more of a resort, it has eight floors leading up from the beach and as it is built into the volcanic mountain the reception and entertainment ends up on the seventh floor with the bar, restaurant, shop and (little) gym on the sixth floor. The swimming pools and pool bars are on the fourth floor, more comments about this a little later. The room We realise that we were quite lucky with the room. We booked a side sea view and we were given a room on the eight floor overlooking, but not too close to, the two other Iberostar hotels (the Gaviotas and Gaviotas Playa hotels) facing east with a reasonable view of the ocean. The rooms are big with a huge terrace, as we were facing east we were able to see the sunrise on a couple of days so that was nice. The view also gave us the ability to be able to see a bit of what goes on in the other hotels and as we only had neighbours on one side it was nice and quiet. The rooms have a large bed or large twin beds, a wardrobe a dresser and a table and chairs both inside the room and on the terrace. The bathrooms are reasonable, but the water pressure and temperature is a bit questionable. We were also very lucky that the housekeeper that made up our room most days - Jenny - was obviously very proud of her job. Most of the days we had some beautiful animal made from the room towels and also some chocolates. The breakfast Like dinner breakfast has a good range and choice with 2 chefs preparing omelettes, pancakes and fried eggs. There is a good range of savoury and sweet treats. The facilities and local area The hotel has almost everything that you need for the stay, except for a cash machine - there is apparently one in the Barcelo hotel 'over the road' which is actually about a 20 minute uphill walk or there are plenty in Jandia which is about a 40 minute walk, but at least it's flat. While there is a little shop in the hotel it's expensive and because of this it's worth the 20 minute walk to the Ventura shopping centre for basics. For a wider range Jandia has quite a lot and Moro Jable (about an hour’s walk) has lots of nice restaurants. If you don't fancy walking then taxis are cheap. The swimming pools are a bit too small for the hotel, but there are sufficient sunbeds around for a hotel that has around 900 guests as peak times, you have to be a bit careful with you hotel towels though we had one stolen, although the reception gave us a replacement without an argument. The bars and restaurants in the hotel and around all the towns are good value and the quality of food in the area is very good, we didn't have a bad meal anywhere. The hotel does not have free WIFI - this I think is an oversight based on the quality of the hotel and the fact that similar hotels on other islands are doing this now (such as the Cleopatra Palace in Playa de las Americas in Tenerife), but after a while you get used to being cut off. The staff All the staff are friendly and open. We had a good chat with everyone that served us and we learnt a lot about the locals and the surrounding area. The difference between August and September We noticed that there was a big difference in the amount of live entertainment between when we arrived in August and left in September. During August there was something on almost every day but during September not so much, so choose when you want to go depending on what you fancy - we prefer life in the evenings to be on the lively side."

    Rating: 10,0
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    3 months

    "Dear Justyn, We are thrilled you enjoyed staying with us at the IBEROSTAR Fuerteventura Palace hotel and are sincerely grateful for the time you spent to review your overall experience among us; we are very pleased to read that our hotel and staff were able to meet all your needs and wishes. Moreover we thank you for your highlights on the quality of our buffets, the comfort of our rooms and the genuine friendliness of our staff, we will make sure to let them know how they made such a positive impact on your stay. Once more, thank you for making us your choice hotel and for the courtesy of your time; we remain at your entire disposal for any request you might have regarding coming vacations and encourage you to contact our call center to help you choose your next IBEROSTAR holiday among a wide range of beautiful destinations worldwide. Kindest Regards, Quality Manager IBEROSTAR Fuerteventura Palace "

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  • Richard says: 3 months

    I recently stayed at this hotel. The staff were extremely helpful and there was a good attentive service which was not intrusive.

    "I recently stayed at this hotel. The staff were extremely helpful and there was a good attentive service which was not intrusive. The food was excellent and there was a wide selection of drinks. Would like to visit another Iberostar soon. Very good entertainment. Richard"

    Rating: 9,0
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    3 months

    "Dear Richard, Thank you for your excellent feedback on your recent holiday experience at our IBEROSTAR Fuerteventura Palace hotel; it is always rewarding to read that our guests have enjoyed their holidays among us. It is wonderful to read that you felt well looked after throughout your stay and we are grateful for pointing out the quality of our buffets because we have a true passion for gastronomy and are fully aware that meals are an aspect of primary importance for our guests to enjoy their holidays abroad, this is why our expert team of chefs strives to surprise our guests with high quality culinary delights both local and international, following a two weeks menu rotation so as to guarantee the possibility to savor many different flavors at every single meal and make it one of the best added values to their overall holiday experience. Moreover, at IBEROSTAR we believe that nice leisure activities and entertaining evening shows are part of the real holiday feeling this is why our animation team strives to offer a wide range of activities for our guests to join in, we are glad to read that this was a pleasant aspect of your stay. Once more, thank you for making us your choice hotel and for the courtesy of your time; we remain at your entire disposal for any request you might have regarding coming vacations and encourage you to contact our call center to help you choose your next IBEROSTAR holiday among a wide range of beautiful destinations worldwide. Warmest Regards, Quality Manager IBEROSTAR Fuerteventura Palace "

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  • Andrew Spillane says: 4 months

    Yes

    "Service, Animation team and location, are excellent. Very attentive happy service provided by all staff who work incredibly hard to ensure you have a great stay. Room was perfect with a great view. Food was also very good with great variety."

    Rating: 9,0
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Service hours (GMT-4)

- Monday to Friday (09:00 AM to 07:00 PM)

- Closed Saturday and Sunday (12:00 AM to 12:00 AM)