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  • From
    59
    person/night *All inclusive
  • From
    59
    person/night *All inclusive
  • From
    59
    person/night *All inclusive

IBEROSTAR Creta Panorama & Mare

Our guests reviewsIBEROSTAR Creta Panorama & Mare

Family Niederhäuser says: 8 months

We enjoyed our stay, but we cannot recommend your hotel because of the missing answer, which is absolutely not acceptable, the dirt in the room and the broken toilet seat which was claimed, but not repaired.We will not come back.

"Hotel is very nice,only the bathroom in our Bungalow 4102 is old and abolutely not clean. The Toilet seat was broken - we claimed it 3 times, but no one repaired it. Cleaning the rooms is more "sharing the dirt in the whole Bungalow". Persons in the main Restaurant are very friendly. 2 weeks before our arriving we send you an email with a question regarding the Fitness Club. We never received an answer!"

Rating: 7,0
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C Leonard says: 8 months

"Very clean hotel, stunning location, food good"

Rating: 7,0
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Mark Dennison says: 8 months

"Really good hotel, which could be a great hotel with some improvements. Its always a shame when a potentially excellent hotel lets itself down by petty policies aimed at profiteering. Enjoyed our stay and would go back though."

Rating: 9,0
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Pirard Simon says: 8 months

Très bonnes vacances avec Iberostar

"Je ne parlerai que du négatif qui vous a fait perdre deux points dans le ranking. Premièrement, la chambre d'hôtel manquait de confort pour deux raison : 1. Le lit était des plus inconfortable (matelas dur) et, ce qui peut s'avérer ennuyant pour les couples, il était composé de deux petits lits glissant facilement sur les côtés (se retrouver par terre entre les deux lits au milieu de la nuit ne fait plaisir à personne). 2. La douche dans la salle de bain laissait passer beaucoup trop d'eau en dessous du rideau. Ce qui, en plus d'être inconfortable lorsqu'on va à la toilette, peut devenir très dangereux lors de l'utilisation d'un sèche cheveux par exemple (autant se jeter dans la piscine avec une prise électrique branchée en main). Le dernier point important est l'incompétence ou le manque de professionnalisme des femmes de chambre. Nettoyage fort sommaire de la chambre ainsi que de petites surprises de temps en temps comme lors d'un renouvellement de papier toilette (un rouleau en cours dans le distributeur et donc renouvellement du rouleau de réserve qui est censé être neuf), nous avons eu le plaisir d'avoir pour seule réserve un vieux rouleau ré-enroulé à la main. A l'exception de ces quelques désagréments, le séjour était très bien, le reste de l'hôtel est bien tenu, les animations et animateur sont irréprochables, la nourriture est très bonne, ... "

Rating: 8,0
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Debsmilly says: 8 months

Number one hotel, had a fabulous time, very clean, food super, entertainment amazing, lovely staff, want to go back ,

"Fabulous hotel, children had a fantastic time and adults too, wished I'd stayed for longer. Best holiday Ever , thank you."

Rating: 10,0
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Alan Lewis says: 9 months

14 Day Holiday, All Inclusive, Transfer Jet 2 Flight Jet 2, Paid for through Jet 2. A lovely holiday and destination.

"The Iberostar in Crete, the Creta Panama Hotel, was made extremely pleasurable as a Holiday experience because of the five main Animation Staff, Simone, Tony Macaroni, Mauro, Georgia and Fransisco. The Hotel staff were all friendly and very approachable, the Hotel very clean and very well tendered to and manicured. The food was very good and plentiful and the position of the Hotel by the sea, a beautiful location. However the Animation Team made this Holiday so enjoyable that they made our family want to return. We have NEVER taken part in Animation before in fact avoided it, but this time their skill expertise entertainment value and personalities simply made for a wonderful wonderful enjoyable time for the full 14 Days. Thank you particlularly to the Animation Team for their Hard Work and approach to all of my family. The bed room 2 in the Bungalow was not of the standard I think should be delivered for the £5300 paid for what was Four Adults (2 children 13 and 17 considered adults) should have proper beds as they are paid for as adults that are provided proper Beds. That was my only disappointment. "

Rating: 9,0
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Pass says: 9 months

"The hotel, gardens, restaurants and beach were all absolutely perfect. The only criticism we have is that the swimming pools were salt water with so much chemical content that it ruined a brand new pair of swimming shorts (which we bought at the hotel shop for 10 Euros). The shorts lasted 3days and were so ruined we had to throw them away. The remainder of the holiday was spent in the sea or at the one chlorine pool and the rest of the swim shorts remained in perfect condition. That said, we had a fabulous holiday and would definitely re-book this hotel without hesitation. The staff were exceptionally helpful and welcoming. The service was second to none. The hotel rooms were spotlessly clean and the housekeeping staff were incredibly polite. Our special thanks go to Maria at the pool bar, whose customer service was particularly commendable. Thank you to you all."

Rating: 10,0
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Service hours (GMT-4)

- Monday to Friday (09:00 AM to 07:00 PM)

- Closed Saturday and Sunday (12:00 AM to 12:00 AM)

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