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IBEROSTAR Creta Panorama & Mare

Our guests reviewsIBEROSTAR Creta Panorama & Mare

Lynda Chalmers says: 9 months

Enjoyable and relaxing stay.

"Enjoyable and relaxing stay. We felt by the end of our stay the hotel was going on a shut down as it was approaching the end of the season. This resulted in less staff and a lower standard of food and service. Would consider going back, but earlier in the year. "

Rating: 6,0
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Aleksandrs Tulaidans says: 9 months

excellent

"Everything was fantastic! I and my wife had a beautiful week staying in Your hotel. The personal is simply excelent! A special thanks to main barmen Yaanis Mavrakis! He is a great professional and very good man. But another barmens and hotel personal at all are very good too! An animation team was perfect! We enjoyed them very much! The room was also very good. The hotel teritory is great. We want to come back next year! Thank you!"

Rating: 10,0
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Steve says: 9 months

.

"Went to Crete and everything was great about the holiday. Down side was the beds are like bricks."

Rating: 9,0
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Lesley Smethurst says: 10 months

Excellent

"Super hotel food excellent,staff very friendly and nothing too much trouble The rooms were very comfortable and clean as was the whole hotel. The entertainment super especially for little children. All in all a smashing holiday in a super hotel, well done"

Rating: 10,0
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Georgy Mazurenko says: 10 months

total everything including service and accomodtion was fine but cooking

"Meals this season were not good as usual ,monotony . We feel lack of a fresh fish and absence of seafood "

Rating: 9,0
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Lisa Rollins says: 10 months

Great 10 day holiday, great entertainment, lovely accommodation, thank you :)

"Excellent hotel,great food and service. What also made our holiday a great stay was your animation team. Due to the remote location and not having anywhere to go in evening, it was great to have such funny and enjoyable entertainment with them. They should be highly recognised as being a major attribute to the hotel - well done to you. One negative point we have was the trips and the water sports offered were very highly priced, so due to that we did not take any boat trips out as too expensive. Lovely location of hotel but one downside was no sandy beach into sea. Panorma had a lovely cove and beach, you could wade out into sea, just wish you could do same by your hotel, but this did not in any way spoil our holiday."

Rating: 9,0
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David says: 10 months

Just got the impression that Iberostar provide the minimum level of service that they can get away with. This hotel could do so much better with a little extra effort.

"Holiday got off to a bad start when we were allocated a room in the bungalows when we had specifically booked a room in the main hotel. Reception staff most unfriendly and unhelpful but we were moved after a short wait. Find it hard to believe that bottles of water are not part of the all-inclusive. The result is that guests fill their water bottles that they have had their mouths round from the water dispensers in the restaurant. Very unhygienic and the perfect way to spread germs! Public toilets serving the bar and restaurant were often dirty and badly maintained. Had a cardigan taken from the room and reception staff were not remotely interested when we reported it. Didn't even ask for the room number. Bar and restaurant staff were generally very good although some guests had drinks brought to their tables - presumably in return for tips? 4* hotels normally provide waiter service for drinks as standard. Very expensive to rent a safe in the room. I could buy one here for a similar price!"

Rating: 6,0
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Service hours (GMT-4)

- Monday to Friday (09:00 AM to 07:00 PM)

- Closed Saturday and Sunday (12:00 AM to 12:00 AM)