IBEROSTAR Creta Panorama & Mare
Our guests reviewsIBEROSTAR Creta Panorama & Mare
Great 10 day holiday, great entertainment, lovely accommodation, thank you :)
"Excellent hotel,great food and service. What also made our holiday a great stay was your animation team. Due to the remote location and not having anywhere to go in evening, it was great to have such funny and enjoyable entertainment with them. They should be highly recognised as being a major attribute to the hotel - well done to you. One negative point we have was the trips and the water sports offered were very highly priced, so due to that we did not take any boat trips out as too expensive. Lovely location of hotel but one downside was no sandy beach into sea. Panorma had a lovely cove and beach, you could wade out into sea, just wish you could do same by your hotel, but this did not in any way spoil our holiday."Rating: 9,0
Just got the impression that Iberostar provide the minimum level of service that they can get away with. This hotel could do so much better with a little extra effort.
"Holiday got off to a bad start when we were allocated a room in the bungalows when we had specifically booked a room in the main hotel. Reception staff most unfriendly and unhelpful but we were moved after a short wait. Find it hard to believe that bottles of water are not part of the all-inclusive. The result is that guests fill their water bottles that they have had their mouths round from the water dispensers in the restaurant. Very unhygienic and the perfect way to spread germs! Public toilets serving the bar and restaurant were often dirty and badly maintained. Had a cardigan taken from the room and reception staff were not remotely interested when we reported it. Didn't even ask for the room number. Bar and restaurant staff were generally very good although some guests had drinks brought to their tables - presumably in return for tips? 4* hotels normally provide waiter service for drinks as standard. Very expensive to rent a safe in the room. I could buy one here for a similar price!"Rating: 6,0
A perfect experience!
"A beautiful resort I can recommend! You can find a beautiful surrounding with excellent beaches; the staff was very friendly, helpful and always smiling; the meals were superb, you had a huge choice of national and international meals; the whole resort was clean an all in all green; the animator team did a great job, they were funny and well prepared!"Rating: 9,0
"I had an unforgettable stay in Iberostar Creta Panorama. Beautiful location. Grounds are worth a five star rating. Staff are friendly and welcoming. Delicious food. Comfortable rooms. Special thanks to amazing animation team. All of them a really great. "Rating: 10,0