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IBEROSTAR Creta Panorama & Mare

Our guests reviewsIBEROSTAR Creta Panorama & Mare

  • Sarah Roe says: 7 months

    Exceptional customer service, Air-Con that works, brilliant facilities, Beautiful views, gorgeous food & a fun entertainment team! BOOK IT!

    "Just returned from a week's bliss at the Creta Panorama Hotel. The staff were absolutely superb; nothing was too much trouble. Staff high fiving kids (and us) as we entered the restaurant adds the personal touch and also a waiter strutting through a restaurant pushing a pram to help a young mother that had other children and many bags was just one of the many helpful things I saw during our week at the hotel. We stayed during peak weeks but the staff and management still managed to make us feel welcome as individuals - not just part of the high numbers game. The food was plentiful, varied and fresh. I noticed staff removing food that had obviously been on display a while - as opposed to other hotels I've stayed in where they didn't rotate the food frequently. Despite the numbers we always found sunbeds - and we were very grateful of the fresh water pool as the sea water main pool was not suitable for our son as it was making his eyes very sore. Things actually work too - to high standards. I can't stand hotels that advertise Air-con but when you switch it on you can blow cooler and harder! The air-con worked. The fridge worked - there was plenty of hot water - you get the general idea! Onto the animation team - they are a must see! Hilarious! They work so hard and are such fun and pass the time perfectly as the location is quite remote but we knew that before we booked. On the downside, the tv channels weren't the most exciting and we forgot our mini dvd player to keep our son entertained as we got ready. Having said that, this is not the fault of the hotel - they don't advertise that they have dvd players so this was our fault. Just a little tip for you not to forget yours. Definitely recommend this hotel and staff - I am a massive stickler for excellent customer service so I am not easy to please so this just goes to show how good they are at this hotel. I stayed in the Iberostar in Dominican Republic and they seem to understand well the needs of their guests and implement them them to perfection. Thank you for a tremendous holiday. "

    Rating: 10,0
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  • Peter And Jacqueline Bale says: 7 months

    Our experience was awesome, the rooms were nice and the culture was lively. I recommend Iberostar hotels, for future reference.

    "We stayed in the Iberostar hotel Creta Panorama & Mare. Needless to say, the hotel was wonderful and the views from our apartment were beautiful. The staff were helpful, and the Greek culture was wonderful. We thoroughly enjoyed our stay, and it would be great if we could come back another time. Many thanks, the Bale family."

    Rating: 10,0
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  • Paul Brown says: 7 months

    we will be back

    "The 2nd visit to this hotel and i think it was better than the 1st 4 years ago.I think by saying this i will be shooting my self in the foot as iberostar can put the price up after good reviews,but it has to be said.From the room cleaners to the to the bar staff to the catering to the entertainment where superb not to mention the attitude of the staff and i have to say Maria at the pool bar she is excellent,i hope we will see her next time we come [if we can afford to come].The list goes on and on,best two weeks we have had for years.Thank you"

    Rating: 10,0
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  • N Hutchinson says: 7 months


    "Great holiday fantastic staff especially the animation team and mini club staff Viki and Julia Food excellent quality and varied Sometimes not enough bar staff at night "

    Rating: 9,0
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  • Julija says: 7 months

    above the average

    "wi-fi is very bad and expensive. no bar on the beach. the sun bed costs 4 eur pro 1 unit. for two person is 8 eur - too much! I like fish -but a little choice in the dining room. it is very pity for Greece. and the important one - they didn't scaled the fish at all, so it became not possible to eat the fish, because I have to peel the fish scale and it takes away the more part of the fish - the rest is nothing to eat - it waste the product. "

    Rating: 7,0
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  • Margaret Smith says: 7 months

    We have previously stayed three years running at Iberostar Fuerteventura and Tenerife.

    "I and seven other members of my family have just enjoyed Iberostar Creta Panorama, Crete, Greece, but the one thing causing comment was the lack of choices at mealtimes. However, most upsettingly was that upon our delayed arrival at 1.30am we were unable to get anything to eat until breakfast. "

    Rating: 10,0
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  • R. Reijnders says: 7 months


    "The Italian animationteam at Creta Pamaorama was to Italian and toke away the great Greek feeling. Plates in the restaurant where most of the time still wet and sometimes durty. Wifi (à € 16,00/2 wks.)very slow."

    Rating: 7,0
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Service hours (GMT-4)

- Monday to Friday (09:00 AM to 07:00 PM)

- Closed Saturday and Sunday (12:00 AM to 12:00 AM)