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Iberostar Hotels & Resorts
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  • IBEROSTAR Cozumel - IBEROSTAR Hotels & Resorts
  • IBEROSTAR Cozumel,  Swimming Pool
  • IBEROSTAR Cozumel,  Beach
  • IBEROSTAR Cozumel, Lobby


Our guests reviewsIBEROSTAR Cozumel

  • Angie says: 7 months


    "American food restaraunt wasn't worth reservation but, other two restaraunts were good. Food wasn't 5 star but, could find food we liked and the staff was ALWAYS kind and courteous."

    Rating: 8,0
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  • Gerald Krueger says: 7 months

    We had a great time while staying at the Iberostar Hotel Cozumel and will definitely recommend it to others.

    "I would definitely stay at Iberostar again. The grounds were immaculate, the people that worked there were very friendly and helpful. The food was good and the rooms were kept clean and the refrigerator was kept full. We loved all the birds and animals that were on the grounds, as well."

    Rating: 9,0
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  • Terry & Vickie says: 8 months

    Would go again

    "I loved our stay, everyone was super and made you feel welcome. The food was pretty good. The only thing we did not like was the beach the water was really rocky and you could not get into the water. I would stay there again it was really relaxing and clean."

    Rating: 9,0
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  • Chicago, Illinois Usa says: 8 months

    Would I go back to Iberostar Cozumel? You betcha!

    "We just got back home and were at the Iberostar Cozumel for one week. It was absolutely wonderful! We loved all the animals roaming around on the grounds as well. One of the cats that usually hangs out in the lobby has a bad front paw -- we meant to tell the folks at the front desk but there were too many people waiting behind us. Please inform them! Also, Francisco the bartender at the pool bar was OUTSTANDING -- always a smile on his face, happy to help anyone and was the busiest by far! He went out of his way to make all drinks properly no matter how busy he was. Please make sure he's appreciated and looked after - it's staff like that you want to keep! The beach bartenders, not so great. Seriously."

    Rating: 10,0
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  • M Lauer says: 8 months

    Overall, it's a beautiful location with very accomodating staff.

    "Check in and check out consumed an inordinate amount of time. Another bar(s)or a larger bar in the lobby would be helpful."

    Rating: 8,0
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  • Tom & Denise Cambisi says: 8 months

    Like the property

    "This was our fourth time at the Iberostar Cozumel property. We like the property. We found that the food this time was not as good as it has been on our previous visits. In addition most of the evening entertainers were new. Therefore the quality of the shows did not seem to be at the same professional level as in the past. "

    Rating: 7,0
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  • Mike says: 8 months

    Great service!!

    "The only disappointment was the Beach. We thought pictures showed a longer and nicer Beach. Would like to of had a couple English speaking TV stations. The place was Great!!!!"

    Rating: 10,0
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Call Center

Ico_usa USA +1-888-923-2722 Toll-Free Call
Ico_mexico Mexico 01 800-849-1047 Toll-Free Call
Ico_brazil Brazil 55 713-676-4300 Toll-Free Call
Ico_canada Canada +1-888-923-2722 Toll-Free Call

Service hours (GMT-4)

- Monday to Friday (09:00 AM to 07:00 PM)

- Closed Saturday and Sunday (12:00 AM to 12:00 AM)