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Iberostar Hotels & Resorts
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  • IBEROSTAR Cozumel - IBEROSTAR Hotels & Resorts
  • IBEROSTAR Cozumel,  Swimming Pool
  • IBEROSTAR Cozumel,  Beach
  • IBEROSTAR Cozumel, Lobby


Our guests reviewsIBEROSTAR Cozumel

  • Barbro Backman says: 7 months


    "Wonderful staff and excellent food!"

    Rating: 9,0
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  • Robert And Nancy Boilard says: 7 months

    I'm not sure what to put here other than we had a great time. Week of 3/15 to 3/22/2014.

    "Robert and I had a wonderful time during our stay. The staff was extremely friendly and accomodating. Our room was really nice. The restaurants were all delicious and the food presentation was impressive (nice job, Victor)! A few folks helped to make our stay wonderful: Elena (housekeeping), William and Clayton(??)(buffet), Francisco (pool bar), and of course, the entertainers (Maurico, Erika, Brenda, Elizabeth, and the rest of the troupe!). of course, we can't forget our Apple Vacations guy: Salvador! Thank you all for helping us have a fantastic vacation!! We hope to be able to go back sometime!"

    Rating: 9,0
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  • Paul says: 7 months

    I was very disappointed that the resort would not let our dive operator pick us up at the Iberostar pier.

    "Unfortunately Not SCUBA friendly "

    Rating: 4,0
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  • Robert says: 7 months


    "C'est un hôtel vraiment génial, le personnel plus qu'extra. Les jeunes qui y travaillent sont comme des amis(es). La femme de chambre faisait des animaux avec les serviettes trop cute pour les défaire. Les buffets trop appétissant pour arrêter d'y retourner. Seule point négatif, la plage. Pour se rendre à l'eau c'est trop périlleux car beaucoup de roche. La plongée avec tuba est génial. Un peu cher mais ça valait la plongée. J'y retournerais sans aucune hésitation. "

    Rating: 10,0
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  • Mr ,Oj Krieger says: 7 months

    great place will go there again

    "it was great, the staff was great ,the pool was nice the drinks where good, the only bad thing was the music bye the pool same old junk everyday, was so bad i wanted to cut the specker wires, but everything else was great,"

    Rating: 8,0
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  • Jason Gutzman says: 7 months

    I expect to be back again one day!

    "Overall, a wonderful week at Iberostar. The staff, food, activities, facilities, etc. were all top-notch and exceeded my expectations."

    Rating: 10,0
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  • Debbie Royer La Caria says: 7 months

    Terrible sleep as the mattresses are soooo old, lumpy and need to be replaced!

    "We had a great stay at the Iberostar in Cozumel, when it comes to the food, services, and staff. However the rooms are in desperate need of an upgrade, we noticed faded paint, uneven stucco, bathroom lights where burnt out, ceiling fan did not work etc. As well the mattresses where the absolute worst I have ever slept on. They are old hard and bumpy, I never slept well my entire stay. You do have great staff though from the cleaning staff, to your star friends, concierge, wait staff etc are all excellent."

    Rating: 7,0
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Call Center

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Service hours (GMT-4)

- Monday to Friday (09:00 AM to 07:00 PM)

- Closed Saturday and Sunday (12:00 AM to 12:00 AM)