Our guests reviewsIBEROSTAR Cozumel
I would come back.
"This is about the 6th time I have gone to Iber. Cozumel. It is dependable, fun, the workers/ staff are friendly and helpful. The food is good but not great- the wine bad. You need a better source of wine. The liquours are of good quality especially the tequila if you ask for the "good ones"." It is very helpful to have a dive organization right on site and SAFETY-MINDED. It is also fairly close to the airport so there is not a prolonged drive to and fro."Rating: 8,0
"We had an excellent stay at the Iberostar in Cozumel. Checkin was fast. Room was clean and had everything we needed. The resort is beautiful with the lush tropical setting. I want to especially say that the staff are fantastic and very service oriented. Orlando in particular who picked us up several nights to go to dinner always with a smile. My husband and I feel that the buffets at this resort was the best that we have seen. We have travelled to Mexico for the past 7 years and it is the best with a lot of variety. Beach was beautiful, yes it has coral, but we knew to bring special shoes to go in. We are planning our next trip to this resort for the Xmas holidays."Rating: 10,0
"We just had our second family reunion at the Iberostar Cozumel and once again had a amazing vacation. Miriana at the front desk was amazing - she helped organize everything we needed to make our stay fun and comfortable. We'll be back again next year! "Rating: 10,0
"We had an excellent time. The staff does a wonderful job, and it's such a thankless job. The beds are extremely hard and the pillows are flat and hard. But when everything else goes right it's easy to over look the beds. We will be back for our third time."Rating: 10,0
"The grounds were beautiful and well kept. The staff was friendly and helpful. My concerns were with the food and the room. The food was plentiful and well presented but most dishes were tasteless. If I were Iberostar I would hire some cruise ship chefs to improve the recipes. Our room was damp, smelled musty, and water dripped from the bathroom ceiling. We reported the dripping water the first day and 2 other times. Someone finally came and fixed the dripping water the day before we left. However the musty smell and dampness persisted. "Rating: 7,0