Our guests reviewsIBEROSTAR Cozumel
We will definitely stay again at the Iberostar Cozumel resort.
"We held a wedding at the resort and Claudia (the wedding coordinator)was excellent to work with. Everything was exactly as explained. Eric (the minister) was wonderful. It was a beautiful ceremony. The entertainment staff was friendly and extremely talented. The food was exceptional and the food staff were very friendly and very accommodating. The only thing that we didn't like was that the lobby bar was extremely small compared to other resorts we have stayed at and we have found the lobby bar is a great place to mingle with other resort guests. "Rating: 7,0
"We have stayed at a lot of fine resorts including the Atlantis in the Bahamas. The Iberostar was the best four days we have ever had at a resort. Restaurants were excellent. staff great and the view was fantastic. Our room was good but we didn't spend any time there don't know about the T.V. we never used it. We will return some day to the Iberostar. "Rating: 10,0
Overall a great stay - staff was exceptional especially the star friends. Food was great - something for everyone
"We stayed at the Iberostar in Cozumel, Mexico. Very quiet, small resort, staff fantastic, rooms a little small, not much room for clothing only a small closet, would go back again for sure. Would like to see the rooms updated a little bit, i.e. the bathroom was a little tired looking but overall would stay there again"Rating: 8,0
"We recently returned to the Iberostar Cozumel for the third time. We have travelled extensively in Mexico over the past 25 years and have stayed at most resort chains at one time or another. We have never stayed at a resort however that has made us feel as comfortable and relaxed as the Iberostar Cozumel. After three visits our Star Friends continue to amaze us, they are up and going at 8:00 in the morning sharing their time with the guests while having breakfast and still going hard through the evening until 22:30 and later. Specific praise would have to go to Francisco and Irvine, they never stop and you just know they are the driving force behind the group. Thanks to them and all the Star Friends for making us laugh and entertaining us. As for the front line staff, I cannot say enough good about Mirianna on the front desk and Christian the restaurant manager. These two individuals continue to make our stay the most relaxing and worry-free vacation possible. Thank you so much to both. While these four individuals stand out most, I also have to say that the entire staff makes us feel as though we are at our own home, only better. From Rita who took care of our needs in our room, to Cindy who served us our coffee and breakfast every day, I have never met a happier group of people. A wonderful staff and the most amazing food we have ever seen at a resort mean but one thing, it is not a question of if we will return, only when we can. To all the staff at Iberostar Cozumel, thank you so much for the most enjoyable relaxing vacation my wife and I have ever had. See you next year! "Rating: 9,0
Très bien mais allez s'y pour louer 2 chambre jumelées.
"Superbe endroit, personnel très courtois, nourriture excellente. Seul point très négatif sont les chambres voisines seulement séparées par deux petites portes non insonorisées. Nous entendons très bien les bruits de la cambre voisine et si vous êtes malchanceux comme moi, vous aurez un abrutis qui ce fou complétement des autres et écoutera la tv toute la nuit. 4 nuits sur 7, nous avons du lui demander à répétition de fermer la tv et même avec l'aide de la réception, il a recommencé la nuit suivante."Rating: 9,0
Overall exceptional. Need to provide free WIFI in the future and more chairs for the patio.
"I found my stay very pleasant. Staff were very nice and enhanced my experience. They always smiled and treated us like royalty--they went out of their way to make sure we were enjoying ourselves and had everything we needed. They really work hard and seem to work long days as we see them morning and late in the night. The star friends did a great job at the activities and the shows. Kudos out to Guillermo and Daniel in particular and the young lady(can't remember her name) who greeted us everytime at the buffet and sat us down. They were lots of fun, nice to talk to and really made our stay extra special. My only disappointment was not having free WIFI in the rooms or at least available in the lobby--most places offer WIFI at no charge now. Also the midnight buffet when we arrived late on Feb 15th was awful--I was sure happy to see the food was better as I was concerned initially when we arrived. With having 2 rooms I would have liked to be able to book more than 2 restaurants. We also found it very difficult most days to find chairs to sit at on the beach and around the pool. We had to go before 7am to have any chance to find anything. Restocking beer in the fridge daily would also have been nice and extra chairs on the patio to sit at. Aside from that we found the buildings very quaint. "Rating: 8,0