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  • IBEROSTAR Cozumel - IBEROSTAR Hotels & Resorts
  • IBEROSTAR Cozumel,  Swimming Pool
  • IBEROSTAR Cozumel,  Beach
  • IBEROSTAR Cozumel, Lobby


Our guests reviewsIBEROSTAR Cozumel

  • Anne Bishop says: 4 months


    "We have stayed at the Iberstar Cozumel 3 times and everytime we had an excellent stay. the staff is very friendly and helpful and the dive shop on site is so convenient and the dive instructors are very knowledgeable and helpful. love it there!"

    Rating: 10,0
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  • Jill Reynolds says: 4 months

    We had the best time!! The check-in and check-out process was much better than we thought. The staff were extremely friendly and we had great service. We will definitely be coming back!!

    "We had the best time!! The check-in and check-out process was much better than we thought. The staff were extremely friendly and we had great service. We will definitely be coming back!!"

    Rating: 10,0
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  • Sheree Carter says: 4 months


    "We have visited Cozumel 4-5 times in the past and it has been a favorite vacation destination for our family. This was our first stay at the Iberostar but it will not be the last! We loved the beautiful landscaping, the animals, and the gorgeous beach. The food was great and the bartenders and wait staff are friendly and gracious. The Dressel dive team was top notch (Thank you Sophie and Kyle for your expertise, instruction, and unforgettable experience!)and the Star Friends team kept everyone as active as they wanted to be and put on entertaining shows at night. We are looking forward to our return at Christmas."

    Rating: 10,0
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  • Xxxx says: 4 months

    Excellent stay!

    "We had a great family vacation, some minor hiccups such as losing water in midst shower however only for ac couple of minutes. Excellent excursions, snorkeling and shopping. Wait staff is excellent as is the cleaning service."

    Rating: 9,0
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  • Keith Jacob says: 4 months

    Cozumel Dive Weekend

    "Good: landscaping, Dressel Dive Shop located on the property. Bad: bed (very old), A/C in room wouldn't get very cold, significant ant problem in the bathroom, bathroom grout was orange and pitted, room decor was very outdated, dining halls had no A/C so I sweat during every meal, house cats roamed the property and begged at your table during meals, pool water was filthy."

    Rating: 1,0
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  • Kelly says: 4 months

    I will likely return but will insist on a different room.

    "The hotel was beautiful and the service staff was excellent. Our wait staff, recreation staff, and maid service were exceptional. The room was comfortable. However, our room AC never got comfortably cool and the ceiling fan was obnoxiously loud! I notified the front desk in person twice and never noticed it addressed. The dance club was fun but the DJ was horrible in music selection. He basically played Hispanic music until he ran everyone out except the 5-10 people who like that music. Activities were great, you can stay as active or relaxed as you like. "

    Rating: 8,0
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  • Kim S Hansen says: 7 months

    Overall an excellent stay

    "Our room was very nice and clean. We had some problems with the humidity during the first three days. Nothing that ruined our stay though. Food in the main restaurant (buffet) was very good with a wide selection. We also tried the three a la carte restaurants. Ironically enough we liked the mexican the least. The pool area is nice. Unfortunately reserving sunbeds is accepted even though stated otherwise. The dive center (Dressel Divers) is very good. So if you are into diving you are at the right place. Would we stay at this hotel again? Definitely."

    Rating: 9,0
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Call Center

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Service hours (GMT-4)

- Monday to Friday (09:00 AM to 07:00 PM)

- Closed Saturday and Sunday (12:00 AM to 12:00 AM)