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  • IBEROSTAR Cozumel - IBEROSTAR Hotels & Resorts
  • IBEROSTAR Cozumel,  Swimming Pool
  • IBEROSTAR Cozumel,  Beach
  • IBEROSTAR Cozumel, Lobby

IBEROSTAR Cozumel

Our guests reviewsIBEROSTAR Cozumel

  • Kcalame says: 2 months

    Love it

    "We love the iberostar in Cozumel. It is great food, location, beach, pool all yummy. The only thing that I wished they would upgrade are the mattresses, but other than that this place is as good as it gets. Staff is awesome..."

    Rating: 10,0
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  • Cody Conner says: 2 months

    Not pleased at all with my experience.

    "Terrible service. Terrible accommodation. Nasty food. Cats everywhere. Very poor experience in Cozumel, Mexico. "

    Rating: 2,0
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  • Akarnavas says: 2 months

    Fantastic!!

    "Great vacation! Great service. I would definately return to an Iberostar property."

    Rating: 9,0
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  • Girlfrom Dallas says: 2 months

    This was my 4th stay at an Iberostar and my 3rd stay at the Iberostar, Cozumel. Cozumel is my MOST favorite. I love it's all-inclusivity, the staff is really friendly, the food is good (not Nobu or 5 star cuisine - but good). There is one room we like

    "Just love it! I'll be back...again!"

    Rating: 10,0
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  • Linda says: 3 months

    Not sure what you want here.

    "Overall it was very good. Only problem was smoking guests. I would have preferred you had a smoking area and everything else non smoking. There was really no way to get away from it. Also, is there a way to limit alcohol consumption? There were guests that were too drunk and creating embarrassing situations for others. However, it is still a great place just wish you could address the issues. Very good entertainment and the food was wonderful. "

    Rating: 9,0
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  • Lisa Marie says: 3 months

    I would definitely come back!

    "This hotel was recommended to us by a friend who has stayed here in the past. The staff, from waiters to bell boys to maids were friendly and made our stay with Iberostar a great experience. "

    Rating: 10,0
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  • Ashley & Justin Bruce says: 3 months

    YES!

    "We visited from September 14-21 and had an excellent time. We booked through a Groupon with Vacation Express. The resort was beautiful and very clean. We stayed in room 2203 and we plan to request that room again when we come back again! It is close to the beach and the pool, also close to the dive shop although we are not divers. Since it is off-season and they were only at 15% capacity, the main dining room was not opened which was good news for us because our room was very close to the grill as well! I read a lot of complaints about the food but we loved the buffet - there is something for everyone there! We also go reservations to two of the a la carte restaurants (Mexican and Steakhouse) and they were EXCELLENT! One night we walked next door to Alberto's and that was great as well! I do wish they had food available 24-hours like they do during busy season. There were a few nights we were up late and wanted a light snack. Tips: Don't bother packing beach towels, you can rent them there and exchange them each day. BRING BUG SPRAY! Use your reservations for the specialty restaurants, they are good and FREE! (We assumed a la carte' meant they charged, so we originally didn't plan to try them). Dont let "rainy season" necessarily scare you off! We stayed a week and had one big rain that was over before we finished breakfast, then back to beautiful skies! If you're flying into Cancun, bring Dramamine for the ferry ride - it is about a 40-60 minute trip and several travelers including myself became very seasick. The shoreline is rocky but isn't as bad as we were made to believe from other reviews, but you still would want water shoes to walk into the ocean - it is fine if you go off the pier ladder though. The pool was beautiful and the pool bar was excellent and we loved the bartenders Gaspar and Cindy! They were always so nice. Also cannot say enough great things about the Star Friends especially Daniel! They were all very friendly and worked hard to ensure everyone had a great time and participated in the fun activities. We enjoyed the shows in the evening, especially the fire show on the beach and the cabaret! The seafood paella on the beach was delicious and fun to watch. Cannot wait to return and get our I'm Back T-shirts!!"

    Rating: 9,0
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Service hours (GMT-4)

- Monday to Friday (09:00 AM to 07:00 PM)

- Closed Saturday and Sunday (12:00 AM to 12:00 AM)