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  • IBEROSTAR Cozumel - IBEROSTAR Hotels & Resorts
  • IBEROSTAR Cozumel, 4 stars nice accommodation
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IBEROSTAR Cozumel

Our guests reviewsIBEROSTAR Cozumel

  • Chicago, Illinois Usa says: 08 de April de 2014 19:13

    Would I go back to Iberostar Cozumel? You betcha!

    "We just got back home and were at the Iberostar Cozumel for one week. It was absolutely wonderful! We loved all the animals roaming around on the grounds as well. One of the cats that usually hangs out in the lobby has a bad front paw -- we meant to tell the folks at the front desk but there were too many people waiting behind us. Please inform them! Also, Francisco the bartender at the pool bar was OUTSTANDING -- always a smile on his face, happy to help anyone and was the busiest by far! He went out of his way to make all drinks properly no matter how busy he was. Please make sure he's appreciated and looked after - it's staff like that you want to keep! The beach bartenders, not so great. Seriously."

    Rating: 10,0
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  • M Lauer says: 07 de April de 2014 18:50

    Overall, it's a beautiful location with very accomodating staff.

    "Check in and check out consumed an inordinate amount of time. Another bar(s)or a larger bar in the lobby would be helpful."

    Rating: 8,0
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  • Tom & Denise Cambisi says: 03 de April de 2014 22:06

    Like the property

    "This was our fourth time at the Iberostar Cozumel property. We like the property. We found that the food this time was not as good as it has been on our previous visits. In addition most of the evening entertainers were new. Therefore the quality of the shows did not seem to be at the same professional level as in the past. "

    Rating: 7,0
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  • Mike says: 02 de April de 2014 02:49

    Great service!!

    "The only disappointment was the Beach. We thought pictures showed a longer and nicer Beach. Would like to of had a couple English speaking TV stations. The place was Great!!!!"

    Rating: 10,0
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  • Joanne Sullivan says: 01 de April de 2014 23:08

    will not be going back

    "Bed was very hard could not sleep. Sink in bathroom was broke. When the water ran it leaked out of the pipe under the sink all over the floor. Beach was full of rocks so did not go into the ocean. Staff was very very nice."

    Rating: 3,0
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  • Don Vogel says: 01 de April de 2014 02:02

    great time

    "Great time, no complaints of any. Food was great, room was great, All the staff were very helpful and nice, See you next year!!!!!! "

    Rating: 10,0
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  • Tom Kohman says: 31 de March de 2014 18:32

    I do not understand "Resume" in this context.

    "This is our second visit, we also spent during March of 2013. What we like: - The grounds and landscaping are outstanding - We enjoy the integration of the wildlife into the enviroment; peahens, peacocks, iguana, ferrel cats and flamingos, all much appriciated - The fish under the pier, close and abundant - Our room was very nice, glad to have unit up stairs, air is dryer and the view was very nice, like living in a tree house. - Most of all, the people that work there are fantastic. They work very hard and always have a smile and kind word. They make all the difference in the world and I hope they are well treated and paid. They do earn it. Things that we did not like: - last year, the free internet did not work. This year, internet worked great, but cost an arm and a leg to use. It was very upsetting to learn of the high cost. Really, how can you include all of the food and drink a person wants, but not include a reasonable internet experiance in the price of the room? Purely a money grab, shame on you. - Food choices seemed to have contracted over the past year. The selection was still large enough to provide something that was appealing, but it was easy to see that it had slipped in quality somewhat over the past year. "

    Rating: 8,0
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