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  • IBEROSTAR Cozumel - IBEROSTAR Hotels & Resorts
  • IBEROSTAR Cozumel,  Swimming Pool
  • IBEROSTAR Cozumel,  Beach
  • IBEROSTAR Cozumel, Lobby

IBEROSTAR Cozumel

Our guests reviewsIBEROSTAR Cozumel

  • Vincent Mc Comber says: 10 months

    Très bien mais allez s'y pour louer 2 chambre jumelées.

    "Superbe endroit, personnel très courtois, nourriture excellente. Seul point très négatif sont les chambres voisines seulement séparées par deux petites portes non insonorisées. Nous entendons très bien les bruits de la cambre voisine et si vous êtes malchanceux comme moi, vous aurez un abrutis qui ce fou complétement des autres et écoutera la tv toute la nuit. 4 nuits sur 7, nous avons du lui demander à répétition de fermer la tv et même avec l'aide de la réception, il a recommencé la nuit suivante."

    Rating: 9,0
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  • Brian Johnson says: 10 months

    Overall exceptional. Need to provide free WIFI in the future and more chairs for the patio.

    "I found my stay very pleasant. Staff were very nice and enhanced my experience. They always smiled and treated us like royalty--they went out of their way to make sure we were enjoying ourselves and had everything we needed. They really work hard and seem to work long days as we see them morning and late in the night. The star friends did a great job at the activities and the shows. Kudos out to Guillermo and Daniel in particular and the young lady(can't remember her name) who greeted us everytime at the buffet and sat us down. They were lots of fun, nice to talk to and really made our stay extra special. My only disappointment was not having free WIFI in the rooms or at least available in the lobby--most places offer WIFI at no charge now. Also the midnight buffet when we arrived late on Feb 15th was awful--I was sure happy to see the food was better as I was concerned initially when we arrived. With having 2 rooms I would have liked to be able to book more than 2 restaurants. We also found it very difficult most days to find chairs to sit at on the beach and around the pool. We had to go before 7am to have any chance to find anything. Restocking beer in the fridge daily would also have been nice and extra chairs on the patio to sit at. Aside from that we found the buildings very quaint. "

    Rating: 8,0
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  • Larry says: 10 months

    Poor

    "Check in was Very slow. We were told we had one room and was changed to another. we did not receive a room for over 4 hours after we checked in. had to come back several times and stand in line. we requested a mattress pad because of hard bed and never received one. Room was very musty smelling."

    Rating: 4,0
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  • Louis W Blanchard says: 10 months

    great

    "I enjoyed the food and booze. The animals were the best part. Will be back in the future."

    Rating: 10,0
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  • Kim Moore says: 10 months

    I look forward to returning next year.

    "Food was great, room was very good and the view was good. Plenty of staff always around to help you out. "

    Rating: 8,0
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  • K Armstrong says: 10 months

    I would come back.

    "This is about the 6th time I have gone to Iber. Cozumel. It is dependable, fun, the workers/ staff are friendly and helpful. The food is good but not great- the wine bad. You need a better source of wine. The liquours are of good quality especially the tequila if you ask for the "good ones"." It is very helpful to have a dive organization right on site and SAFETY-MINDED. It is also fairly close to the airport so there is not a prolonged drive to and fro."

    Rating: 8,0
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  • Mary Monk says: 10 months

    "We had an excellent stay at the Iberostar in Cozumel. Checkin was fast. Room was clean and had everything we needed. The resort is beautiful with the lush tropical setting. I want to especially say that the staff are fantastic and very service oriented. Orlando in particular who picked us up several nights to go to dinner always with a smile. My husband and I feel that the buffets at this resort was the best that we have seen. We have travelled to Mexico for the past 7 years and it is the best with a lot of variety. Beach was beautiful, yes it has coral, but we knew to bring special shoes to go in. We are planning our next trip to this resort for the Xmas holidays."

    Rating: 10,0
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Service hours (GMT-4)

- Monday to Friday (09:00 AM to 07:00 PM)

- Closed Saturday and Sunday (12:00 AM to 12:00 AM)