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  • IBEROSTAR Royal Andalus, IBEROSTAR official website
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  • IBEROSTAR Royal Andalus, holidays in Chiclana

IBEROSTAR Royal Andalus

Our guests reviewsIBEROSTAR Royal Andalus

  • Richard Bearpark says: 3 months

    Excellent Staff, wonderful Breakfast and Dinner buffet (best I've experienced in the world), comfortable rooms.

    "Your staff were excellence throughout our 4 day stay. I have never, ever experienced such a sumptuous buffet in my whole life! The rooms were comfortable and had roomy terraces. TWO negative points - no extractor fans in the bathrooms and no free Wi-fi in the rooms - both of these would put me off coming back!! "

    Rating: 10,0
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  • Roger Waplington says: 4 months

    I had a good holiday at the Hotel and on the gold course.

    "Excellent stay Not so satisfied with you charging to use the pool and restrictions on wi -fi that is free in many places these days. Should all be included in the overall package price. The food is always very good. No problems"

    Rating: 9,0
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    3 months

    "Dear Roger, Firstly we would like to thank you for choosing our IBEROSTAR Royal Andalus hotel for your holidays in the south of Spain and for the time you spent to share your feelings on your stay; at IBEROSTAR we realize that there is always room for improvement and feedback is crucial in this process so we thank you for your review. We regret your disappointment related to the extra charge for the use of our indoor heated pool and would like to take the opportunity to explain that the pool is located in our Spa Sensations and gives access to the thermal area; this information is reported on our website. The extra charge for the use of our Wi Fi service is also reported on our website for guests who wish to stay connected after the daily 30 minutes courtesy access. Nevertheless we commit to share your comments with our management team for further revision. We are very pleased to read that apart from these two aspects, you had an “Excellent stay” and appreciated the quality of our buffets as at IBEROSTAR we have a true passion for gastronomy and strive to make meals one of the highlights of our guests’ overall holiday experience among us. Last but not least, we are glad you enjoyed your golf experience at our IBEROSTAR Novo Sancti Petri Golf Club, designed by golf legend Severiano Ballesteros and comprising two 18-holes, par-72 golf courses. Once more, thank you for making us your choice hotel when visiting the area; we hope that you had a pleasant journey back home and remain at your entire disposal through our call center to help you choose your next IBEROSTAR destination among more than 100 hotels in the most beautiful destinations worldwide. Kindest Regards, Quality Manager IBEROSTAR Royal Andalus "

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  • Mr & Mrs Willson says: 4 months


    "Excellent hotel. Food was amazing, and the hotel staff were all so friendly it would be hard to single any one person out for special praise, as they were all so good. Spotlessly clean everywhere, gardens were so well laid out, and kept immaculate. We went to celebrate our golden wedding, and we could not have picked a better place to do so. Thank you so much for such wonderful memories. "

    Rating: 10,0
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    3 months

    "Dear Guests, First and foremost we would like to congratulate you with your Golden Wedding anniversary and to thank you for choosing our IBEROSTAR Royal Andalus hotel for such a special occasion. We are glad that you enjoyed your stay and certainly agree that our wonderful staff play a key role to our guests' experience. Our team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience; this is why we will not fail to convey your very kind compliments to all of them. Moreover, the passion for gastronomy being one of the prime pillars of our company, we greatly appreciate your praising comments on our restaurant where our professional Chefs strive to surprise our guests with a high standard gastronomy and the possibility to savor the best of the local cuisine as well as the finest international delights. Once again, thank you for your visit and the courtesy of your time; we hope that you had a pleasant journey back home and look forward to welcoming you back in the near future and provide you with another memorable IBEROSTAR experience. Warmest Regards, Online Reputation Manager IBEROSTAR Royal Andalus "

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  • Niels Helmer Petersen says: 4 months

    Nice and relaxed stay!

    "We enjoyed our stay in Iberostar Royal Andalus (Cadiz) very much, and the only thing that we can recommend you to change is the time for breakfast, as golf starts at 08:00 and the 07:30 opening of the breakfast-buffet is then a little too late for having a nice breakfast. "

    Rating: 9,0
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  • John Carney. says: 4 months


    "Great location,meals good,staff excellent,room in poor position over reception and front entrance to hotel-very noisey-good golf courses."

    Rating: 8,0
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  • Marilyn & Alan Gaus says: 4 months

    I enjoyed the location of the hotel and the beach...

    "The room was dark with no sunshine either in room or balcony.Room had no draw space and no centre light fitting.Balcony furniture was old and dirty. Although the food was well presented as we don't eat meat or shell fish the dishes were never marked with ingredients and staff did not speak English to ask!Even salad dishes contained meat.Room staff and reception excellent. Entertainment poor"

    Rating: 5,0
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    4 months

    "Dear Guest, Although we sincerely regret reading that your holiday experience at our IBEROSTAR Royal Andalus did not live up to your expectations, we are grateful for the time you spent to share your feedback on your stay. We lament your disappointment on the room we accommodated you in and not being informed immediately as we would have looked for a solution; moreover, thorough cleaning being for us an absolute must, we follow strict protocols to guarantee satisfying results regarding hygiene and cleanliness. For future occasions we strongly encourage you to contact our reception in case you find any shortage being to us of prime importance to offer total confidence in this area and we will be enchanted to adjust any situation which is not in accordance with our established standards. Furthermore, the passion for gastronomy being one of the prime pillars of our company, we regret your dissatisfaction with our vegetarian options, please be assured that your comments have been shared with the appropriate managers for further review. On the other hand, we thank you for your kind words towards our staff who strives to assist in any way possible to ensure everyone has a pleasant stay; we will make sure to share your review with our housekeeping and reception teams and let them know how they made such a positive impact on your stay. Our main commitment is to offer the best vacation to our guests, based on the service provided by professionals and the delivery of high quality products, so we do hope we will have the opportunity to change your first impression about our service and turn it into a wonderful holiday experience with IBEROSTAR in the near future. Kindest Regards, Quality Manager IBEROSTAR Royal Andalus "

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  • John Cracknell says: 4 months

    An excellent hotel.

    "An excellent hotel with direct access onto La Barrossa beach. Hotel very clean and comfortable with most bedrooms offering a sea view.The staff are very friendly and helpful and the reception staff speak many languages. Easy to find and with underground secure parking if you arrive by car. Very good value for money. Excellent dining room with very good food with a large variety of choices"

    Rating: 10,0
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    4 months

    "Dear John, Thank you for the great feedback on your recent holiday experience at our IBEROSTAR Royal Andalus hotel; we are happy our hotel and staff were able to meet all your needs during your stay. Moreover we thank you for pointing out the cleanliness and comfort of our rooms as well as the genuine kindness of our staff and the quality of the food in our buffets. We are thrilled we were able to match your expectations and look forward to welcoming you back at your earliest convenience. Warmest Regards, Quality Manager IBEROSTAR Royal Andalus "

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Call Center

Ico_usa USA +1-888-923-2722 Toll-Free Call
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Service hours (GMT-4)

- Monday to Friday (09:00 AM to 07:00 PM)

- Closed Saturday and Sunday (12:00 AM to 12:00 AM)