With over 100 4 and 5-star hotels, IBEROSTAR Hotels & Resorts offers a selection of fantastic destinations for wonderful trips and get-aways, leisure travel and corporate events at major tourist destinations in Spain, the Mediterranean and Caribbean.
IBEROSTAR Hotels & Resorts, the hotel division of IBEROSTAR Group, is one of the most world renowned Spanish hotel chains. Founded in 1986 by the Fluxá family in Palma de Mallorca in the Spanish Balearic Islands, it has grown to offer premiere accommodations in major tourist destinations around the world.
The IBEROSTAR brand is synonymous with quality in the sixteen countries where it operates, providing impeccable service and personal attention to guarantee total guest satisfaction. Bearing a star for its logo, the chain has won the hearts of guests with its philosophy and values as well as its professional, efficient staff.
IBEROSTAR hotels are the best beachfront resorts in the world. Architecturally splendid and decorated according to local styles, they feature spectacular outdoor pools and pool bars surrounded by lush garden flowing with native plants. IBEROSTAR hotels also include buffet, à la carte, and themed restaurants preparing the best international fare and local specialties.
Likewise, spa and wellness services using the most innovative techniques and treatments are offered by the chain.
IBEROSTAR resorts have been designed to meet all guests' needs to ensure they enjoy their family vacations, romantic escapes, golf getaways, or nature and watersport adventures. The hotels provide facilities to meet your business or social event needs as well. The decor's simple elegance and natural blending of the architecture and local scenery maximize guests' comfort during their stay in IBEROSTAR'S rooms, suites, and apartments.
Considering guests to be the backbone of the company, the IBEROSTAR brand and the company's business strategy are targeted on achieving customer satisfaction by providing top quality service. In this regard, the company prides itself on an innovative, multitasking staff who strives to incorporate the latest trends in every sector of the market. Heavy profit reinvestment in hotel property renovations is one of the chain's key strategies in accomplishing these goals.
With the opening of six new hotels in 2008, IBEROSTAR has solidified its place as one of the most internationally acclaimed companies in the travel industry. Two of these new hotels belong to the chain's exclusive Grand Collection, a new line of luxury adults-only hotels. The Grand Collection provides the most discerning of adult guests with exclusive and sophisticated yet relaxed settings in which to enjoy their vacations.
In 2011, IBEROSTAR Hotels & Resorts launched the beginning of its urban hotel development with the opening of two Grand Collection hotels in Budapest and Santa Cruz de Tenerife. IBEROSTAR moves forward with its strategy of hotel integration in major tourist destination cities.
Along the same lines, IBEROSTAR Group continues to expand its involvement in corporate social responsibility and sustainability. Its earnest promise to safe business practices is bolstered by its adherence to the World Tourism Organization's "Global Code of Ethics for Tourism "and the "Code of Conduct for the Protection of Children from Sexual Exploitation in Travel and Tourism." Likewise, the IBEROSTAR Quetzal and IBEROSTAR Tucán hotels along the Mayan Riviera have obtained the distinguished "Green Globe" certification for their reduction of greenhouse gases plans and developing business policies.
IBEROSTAR Hotels & Resorts currently offers over one hundred hotels in sixteen nations in four principal geographic regions: Spain, the Mediterranean and North Africa, the Caribbean, and Brazil.
In Spain, the chain has been long present on the Balaeric Islands, Canary Islands, and in Andalusia. IBEROSTAR is well represented along the Mediterranean Sea in both Europe and North Africa with properties in Italy (Sardinia), Croatia, Montenegro, Bulgaria, Hungary, Greece, Turkey, Tunisia, Morocco, and Cape Verde. In the Caribbean, the IBEROSTAR name is highly revered in the Dominican Republic, Mexico, Cuba, and Jamaica.
- Excellence in customer service
- Service commitment
- High trade quality standards
- Guest satisfaction with global service offer
- Harmonious price-quality relationship
- Respect for and promotion of local cultures
- Innovation management
- Guests as the backbone of the organisation
- Responsible performance
- Protection of peoples, cultures, and environments
- Presence in major holiday destinations around the world, in the best seaside resorts