Travel Kit
Compare Resorts Travel Tools Resort Map Downloads
 
 
SEARCH
My bookings | Site Map | RSS RSS
Breadcrumb Bars
 

Book your holidays

Search
 
  About Iberostar
 
Hotel owners
    Hoteliers
 

IBEROSTAR Hotels & Resorts, the hotel division of Iberostar Group, is one of the most renowned Spanish hotel chains at the global level. Founded by the Fluxá family in Palma de Mallorca (Balearic Islands, Spain) in 1986, it has come to offer top-level accommodation in major travel destinations around the world.

As a brand name, IBEROSTAR is synonymous with quality in the fifteen countries where it operates, providing outstanding service and personal assistance to ensure full guest satisfaction. With a star as its symbol, the chain has managed to win over customers with its philosophy and values, and its efficient, professional staff.

The IBEROSTAR hotels are in the best seaside resorts in the world. They are architecturally beautiful and decorated in local styles which vary across destinations. They feature outdoor swimming pools and spectacular pool bars, surrounded by lavish gardens where native plants grow. The hotels also include buffet, à la carte, and themed restaurants serving the best of international and regional cuisine, and spas or wellness centres where guests can take the latest treatments, using state-of-the-art techniques in beauty and wellbeing.

The IBEROSTAR hotels have been designed to meet all guests’ needs, so that they can enjoy their family or romantic holidays, golf getaways, nature or water sports activities, and also the events held in the hotels’ facilities. Their austere elegance and full integration with the local environment make stays in their guestrooms, suites or apartments most comfortable.

Considering guests as the backbone of the organisation, the IBEROSTAR brand and the firm’s business strategy are aimed achieving customer satisfaction by providing the best quality service. In this regard, the company’s staff –an innovative, multitasking team– seek to apply the latest trends in every field. Heavy profit reinvestment in hotel renovation and refurbishment is one of IBEROSTAR’s key strategies to accomplish these goals.

With six new hotels opened in 2008, IBEROSTAR is one of the most internationally renowned companies in the Spanish travel industry. Two of the new hotels belong to the Grand Collection, which now comprises six adult-only establishments making relaxed yet sophisticated settings for demanding guests and their exclusive holidays.

At present, IBEROSTAR Hotels & Resorts has over one hundred hotels in fifteen different countries in Spain, the Mediterranean and Northern Africa, the Caribbean, and Latin America (Brazil).

In Spain, the chain has long been present on the Balearic Islands, the Canary Islands, in Andalusia and Murcia. As to the Mediterranean basin, its hotels are located in Italy (Sardinia), Croatia, Montenegro, Bulgaria, Greece, Cyprus, Turkey, Tunisia, and Morocco. In the Caribbean, a region where the chain’s hotels have a long and strong tradition, Iberostar can be found in the Dominican Republic, Mexico, Cuba, and Jamaica.


PHILOSOPHY

  • Excellence in customer service
  • Service commitment
  • High trade quality standards
  • Guest satisfaction with global service offer
  • Harmonious price-quality relationship
  • Respect for and promotion of local cultures
  • Innovation management

VALUES

  • Guests as the backbone of the organisation
  • Responsible performance
  • Protection of peoples, cultures, and environments
  • Presence in major holiday destinations around the world, in the best seaside resorts

    Hostellers Distinguishment
The world’s most important tour operators entrust their clients to Iberostar, because its hotels are distinguished by:
 
  • Meticulous care over service and a significant volume of investments in all the chain’s establishments, allowing for excellent reception and treatment of guests.
  • Comfortable facilities with wide open spaces and modern decoration.
  • Privileged locations of establishments, situated on the beach front with easy access to the main places in each town and surrounded by gardens and green areas.
  • Varied gastronomy, with exquisite buffets, traditional cuisine, cafeterias, pizzerias and theme restaurants.
  • Qualified, specialist staff.
  • Expert entertainment teams and sports and entertainment programmes.
  • Special services for families: children’s playgrounds, miniclub, children’s entertainers, babysitting service, doctor, etcetera.
    Opportunities
If you own a hotel and would like to become part of our company, or receive information on the different possibilities available (Running-Management, Franchise, Commercialisation and Leasing) please contact our Expansion Director, Mr. Francisco Albertí, with no obligation whatsoever. He will be delighted to inform you with the maximum discretion and confidentiality.
 
 
Expansion Director: Francisco Albertí
C/ General Riera, 154 07010
Palma de Mallorca (España)
 
Tel. +34. 971 077 000
Fax +34. 971 077 789
E-mail : francisco.alberti@grupoiberostar.com