PRIVACY POLICY
PROCESSING OF BROWSING DATA
In accordance with the obligation set forth in article 12 of the E-commerce and Information Society Services Act 34/2002 of 11 July, you are hereby informed that IBEROSTAR HOTELES Y APARTAMENTOS, S.L. only obtains and keeps the following information about visitors to our website:

a) The domain name of their internet service provider (ISP) and/or the IP address through which they access the internet. For example, a user from provider xxx is only identified with the domain name xxx.es and/or the IP address. In that way, we can produce statistics about the countries and servers from which our website is most visited.
b) The date and time you accessed our website. This lets us check the peak access times and make the necessary adjustments to avoid problems with saturation at peak times.
c) The internet address that the link you used to access our website was on. With this information we are able to know the effectiveness of the various banners and links that point to our server so that we can support those that produce the best results.
d) The number of visitors to each section each day. This lets us know which areas are most successful and increase and improve their content so that users receive a more satisfactory result.

Cookies are used to store some kind of information about the user that can only be read by the website that sent it to the machine. Cookies are normally used for statistical information about the website that uses them, so they never contain information about personal details. They allow us to obtain the following information:

a) The date and time of the last occasion that the user visited our website.
b) The content design that the user selected on his/her first visit to our website.
c) Security aspects involved in controlling access to restricted areas.

Access to this website may involve the use of cookies, both on its pages and those pages linked or referenced using links. These devices are exclusively associated with a single user and his/her personal computer, so the company that owns the website will only use such data as a whole for the ultimate aim of improving its services. Users have the option of not receiving cookies or being informed of them being saved by setting up their browser to do so. However, the company accepts no responsibility for the deactivation of them preventing the correct operation of the page.

Although the information obtained is, in principle, completely anonymous, pursuant to the Spanish Data Protection Agency Report 327/2003, users are informed that the information set out above will be included in a filing system containing personal data for the purposes explained above, and any user may access, rectify and, when applicable, delete their personal data by writing to IBEROSTAR HOTELES Y APARTAMENTOS S.L. at C/ Bonaire, nº 26, entresuelo, Palma de Majorca (07012).

FILE KEPT FOR ADVERTISING PURPOSES
During the processing of your booking, if you state that you wish to receive information about Iberostar Group promotions, your personal details, which are required in order to contact you, will be received by IBEROSTAR HOTELES Y APARTAMENTOS S.L. and they will be used to keep you informed, by e-mail or by any other means, of novelties, products and services related to companies in the Iberostar Group. You are hereby informed that, if you so desire, your personal details will be included in a filing system containing personal data of which IBEROSTAR HOTELES Y APARTAMENTOS S.L. is the controller, and you may access, delete or rectify your data or oppose their processing by writing to IBEROSTAR HOTELES Y APARTAMENTOS S.L. at Calle Bonaire, nº 26, entresuelo (07012), Palma de Majorca.
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